Hospice Business Development

About the role

Suncoast Hospice of Hillsborough, a part of Empath Health is seeking a mission driven Professional Relations Liaison to join our business development team in Hillsborough County. The Professional Relations Liaison is a marketing, relationship building and educational position. The Liaison will act as a consultant to our referral sources to educate them about Empath Health services, access to palliative and/ or hospice care.

It is expected that the Liaison would be an expert in palliative care and end-of-life services, as well as adept at marketing and educating our professional community. He/she would be expected to identify and facilitate opportunities for an increased Empath Health presence and collaborations which will improve access to hospice care and related programs.

Since 1977, Suncoast Hospice has been honored to serve our neighbors across Pinellas and Hillsborough counties with compassionate end-of-life care. As part of Empath Health, we help those living with advanced illness find comfort, dignity, and meaning, while supporting their families and caregivers with guidance and care every step of the way.

What you'll Do

• Cultivate, develop and enhance contractual and care relationships within area hospitals, nursing homes, ALFs, physicians and community agencies.
• Maintain membership in related health care professional organizations for the purpose of networking.
• Establish a database of information, including physician and hospital preferences as to better serve their needs.
• Collect and analyze data of referral patterns from all referral sources, to include physicians, social workers, discharge planners, hospital vs community physicians and SNFs.
• Maintain a thorough knowledge of the community's health care market, competition, consumer demands and governmental policies which influence the agency's outreach goals and access for patients/families
• Provide formal and informal education opportunities with physicians, physician office staff, hospital social workers/discharge planners/patient unit staff, nursing home staff and staff in community agencies.
• Be a communication link to hospitals/nursing homes/physicians in order to provide easy access to all hospice services.
• Through relationship building and development of new collaborations, assure that optimal access to hospice is achieved for patients/families.

What You'll Need

• Education and/or Experience: Bachelor's degree (B.A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
• Minimum 2 years outreach, professional relations and/or sales experience preferred.
• Minimum 5 years clinical expertise in related discipline preferred.
• Excellent communications and interpersonal relationship skills, including public speaking experience.
• Ability to work unsupervised exercising a high degree of discretion and independent judgement.
• Basic computer skills with a willingness to learn; familiarity with spread sheet programs.
• Employees must have reliable transportation/insurance and be willing to travel throughout the county which will enable them to perform tasks and responsibilities in a timely and appropriate fashion. Must provide proof of valid automobile insurance, a copy of which will be placed in the employee's HR file.
• Employee must sign a Business Protection Agreement.

Unified in empathy, we serve our communities through extraordinary Full Life Care for All.

Empath Health is a not-for-profit healthcare organization providing Full Life Care through a connected network of services across Florida-including hospice, home health, grief care, geriatric primary care, elder care (PACE), HIV and sexual health (EPIC), and dementia support.

• Full Life Care means caring for the whole person-body, mind, and spirit-with empathy and dignity. Our care goes beyond medicine to help people feel seen, supported, and valued at every stage of life.
• At Empath Health, you'll find purpose, partnership, and possibility in a culture where compassion drives excellence and every team member helps make life's journey more meaningful.

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