Hospitality Lead

We're looking for

• “people person” who enjoys meeting others.
• Love working as a team, leading a team, and appreciate the chance to collaborate.
• Understands how to create a great customer service experience.
• Understands how to troubleshoot when in situations such as:
• Running out of food
• Out of safety temperatures
• Missing items
• Damaged items
• Customer complaints
• Have a focus on quality and take pride in your work.
• Comfortable working independently with responsibilities.
• Can keep cool and calm in a fast-paced & energetic work environment.
• Can maintain a clean and organized workspace.

What You'll Do

• Receive deliveries of catering items from our food partner/delivery partners
• Heat and finish meals in the oven, garnishing according to chef's specifications
• Present and serve food in a clean and organized manner
• Educate customers & professionally answer food related questions
• Assist Porter/Barista with coffee grinding and brewing equipment when necessary
• Maintain careful inventory of all food products/orders
• Troubleshoot breakdowns, maintaining supplies, assisting Barista with performing preventive maintenance.
• Stocking and restocking of snack products.
• Quality Assurance of all food and beverage items
• service 3 Coffee machines, 4 Water/ice machines, helping manage the micro market--accepting orders & stocking products

Requirements

• Previous Hospitality, culinary, food prep experience and proven track record of success
• Possess a Serv Safe Manager Certificate current Food Handler Card and understand food safety principles
• Meticulous, dependable, organized, forward thinking, initiative-taking, and approachable.
• Comfortable learning new tasks and using new tools.
• Accurate problem reporting and resolution
• Careful understanding of products, allergens, and ingredients.
• Ability to understand and execute oral and written instructions & request clarification when needed

Benefits

Compensation: $28/hr