Host - Ajax Downtown

Position Summary

The Host is responsible for welcoming guests on arrival to the restaurant, seating and presenting clean menus to them in a friendly, professional and timely manner. This position reports to the Restaurant Manager.

The pay range for this position is $20.50 to $22.80 per hour, actual pay will be dependent on budget and experience.

Job Posting Deadline

Applications for this position will be accepted November 1, 2026.

Essential Job Functions/Key Job Responsibilities

• Ensure that all guests are greeted in a timely manner
• Communicate with guests regarding wait times, ensuring that everyone feels accommodated and listened to
• Manage the seating chart to ensure tables are allocated fairly between servers
• Assist restaurant employees with clearing and resetting tables as needed
• Ensure bar area tables are clean and condiments are stocked, cleaned and refilled as needed
• Assist with restaurant side work as needed to prepare for service
• Answer phone calls to communicate wait times, reservations, collect payment and be able to answer basic resort questions for guests
• Participate in daily cleaning operations for the restaurant, which can include checking bathrooms are clean, mopping, sweeping, vacuuming
• Able to assist as a restaurant server, food runner or busser if needed
• Snow removal as required by specific restaurant, which may include moving deck furniture
• Other duties as assigned

Education & Experience Requirements

• Must be 16 years of age or older
• High School graduate preferred
• TIPS Certification preferred

Knowledge, Skills & Abilities

• Proficient knowledge in guest service principles and best practices
• Proficient knowledge of computer programs such as Microsoft Office or POS systems is preferred
• Must display basic knowledge of food preparation techniques and food allergies
• Knowledge of reservation systems and seating management
• Knowledge of menu offerings, specials, and promotions
• Ability to multitask and stay organized in a fast-paced environment
• Excellent verbal communication and interpersonal skills
• Ability to handle guest inquiries, concerns, and complaints professionally
• Understanding of basic restaurant operations and table turnover strategies
• Ability to work well with a team, including servers, bartenders, and managers
• Basic math skills for managing waitlists and seating arrangements
• Ability to remain calm and composed under pressure
• Attention to detail to ensure a smooth guest experience
• Ability to stand for long periods and move quickly when needed
• Flexibility to work nights, weekends, and holidays as needed

Additional Information: Work Environment and Physical Demands

• Ability to reach, crouch, kneel, stand, walk or be on your feet for extended periods of time
• Regularly work in wet, hot and humid conditions for extended periods of time and may be required to walk on slippery and uneven surfaces
• Must be able to frequently lift, push or pull up to 50 lbs. individually or with assistance (weight limits can vary according to position, but no more than 50)

Job Benefits

This position is classified as a regular full-time position eligible for the following benefits:

Enrollment dates differ across the various programs.

• Health, Dental and Vision Insurance Programs
• Flexible Spending Account Programs
• Life Insurance Programs
• Paid Time Off Programs
• Paid Leave Programs
• 401(k) Savings Plan
• Employee Ski Pass and Dependent Ski Passes
• Other company perks

• This job description is designed to indicate the general nature and level of work.
• It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job.
• Duties and responsibilities may change at any time with or without notice.

At Aspen One, inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and better world. From our hiring practices through the entire employee experience, we embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to the workplace.

We encourage diverse points of view which allows us to develop innovative solutions to the ever-evolving world of work. Aspen One strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront of helping us promote and sustain an inclusive workplace that works for all.

• Aspen One participates in E-Verify.
• E-Verify & Right to Work Poster