Housekeeping Supervisor (Full-Time) - Arizona Biltmore

About the role

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe.

Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services.

With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

What you will have an opportunity to do

As a Housekeeping Supervisor, you would be responsible for visually inspecting rooms / suites and assisting the Housekeeping leadership team with training and supervision of room / suite and house attendants to ensure all rooms / suites and public areas are cleaned and comply with hotel standards. Specifically, this includes, but is not limited to, the following duties:

• Inspect rooms, complete reports, verify status reports; punch ready rooms into automated property management systems.
• During the day, assign rooms to room attendants after identifying rooms that do not want to be cleaned.
• Monitor lost and found program.
• Ensure stock rooms and carts are maintained with proper supplies.

This is a full-time position, and you must have availability to work weekdays, weekends (including Sundays), and holidays. The shift for this role is 11am-7:30pm.

Education

• High School graduate or equivalent preferred.

EXPERIENCE - 4 or more years hotel housekeeping experience. - 1-2 years housekeeping supervisory experience in hotel preferred.

Compensation

• Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.