Houseperson/Housekeeper PT

About the role

• City, State: Denver, Colorado
• Title: Houseperson
• Location: Denver, CO
• FLSA: Non-Exempt
• Status: Full-Time
• Reports to: Houseperson
• Pay: $19.29/hour

Job Summary

The Houseperson is responsible for maintaining the cleanliness and organization of public areas, storage spaces, and administrative areas to ensure a pleasant guest experience. This role supports the housekeeping team by delivering supplies, removing trash, and assisting with various cleaning tasks throughout the hotel.

Essential Functions and Duties

Houseperson

• Provide professional and courteous service at all times.
• Clean and maintain all public areas, storage areas, and administrative spaces.
• Respond to guest requests by delivering supplies and service items to guestrooms.
• Dust, vacuum, and maintain public areas, hallways, restaurants, and rest areas.
• Polish metalwork and furniture in public and administrative areas.
• Collect soiled linens and transport them to the laundry, and store clean linens appropriately.
• Vacuum floors and clean restrooms as assigned.
• Remove trash from public and back-of-house areas.
• Clean outside areas, including arrival zones and the porte-cochère.
• Replenish supplies in designated areas as needed.

Room Attendant

• Clean guest rooms, hallways, lobbies, lounges, restrooms, corridors, and other work areas according to health and cleanliness standards.
• Vacuum carpets, clean upholstered furniture, and draperies using approved cleaning equipment.
• Empty trash, clean wastebaskets, and transport trash to disposal areas.
• Dust and polish furniture, fixtures, and equipment to maintain cleanliness.
• Replenish guest supplies, including linens, towels, toiletries, and other room amenities.
• Keep housekeeping carts and storage areas well-stocked, clean, and organized.
• Use only hotel-approved cleaning chemicals and follow all safety protocols.
• Sort and organize clean linens, storing them properly in designated areas.
• Wash windows, walls, ceilings, and woodwork, waxing and polishing as needed.
• Disinfect equipment and surfaces using germicides and other sterilizing agents.
• Follow hotel protocols to protect guest property, and report any found items or damages to supervisors.
• Maintain the ability to clean a designated number of guest rooms per day according to hotel standards.

Required Experience, Education, and Skills

• Prior experience in a housekeeping or cleaning role is preferred but not required.
• Ability to follow safety guidelines and hotel cleaning standards.
• Strong attention to detail and ability to maintain cleanliness in public areas.
• Good communication and interpersonal skills to interact with guests and team members.
• Ability to work independently and manage time effectively.

Work Environment

• Requires frequent standing, walking, bending, and stooping for extended periods.
• Must be able to lift and carry objects up to 50 lbs regularly.
• Flexible schedule, including availability for weekends, evenings, and holidays based on hotel needs.
• Primarily indoor work with occasional outdoor tasks in areas such as entrances and arrival zones.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice.