HR Generalist

About the role

Surmodics Services and Technologies, Inc. (SurmodicsST) is dedicated to delivering industry-leading expertise in the development, manufacturing, and application of coatings for medical devices. We are seeking a Human Resources Generalist to join our team!

The Human Resources Generalist develops and implements HR programs and initiatives that support business objectives, talent development, and employee engagement. This role partners with leaders and employees across the US, with a focus on leading recruitment efforts and serving as the primary HR site contact for the Horsham, PA office. The position balances strategic HR partnership with hands-on execution across talent acquisition, employee relations, performance management, and HR compliance.

Key Responsibilities

Talent Acquisition & Operational HR Services (60%)

• Lead US recruitment efforts across the organization, partnering with hiring managers to define staffing needs, develop recruitment strategies, establish hiring priorities, and deliver effective hiring outcomes.
• Manage the full-cycle recruitment process, including job postings, candidate sourcing, screening, interview coordination, candidate assessment, offer management, and onboarding partnership.
• Build and maintain effective relationships with external recruiters, staffing partners, universities, and other talent sources to strengthen recruitment pipelines and support business growth.
• Monitor recruitment metrics and prepare hiring activity reports to evaluate recruiting effectiveness, identify trends, and recommend process improvements.
• Develop, launch, and manage a company-wide US internship program, including program design, stakeholder engagement, intern recruitment, university partnerships, onboarding, and ongoing program evaluation.
• Partner with business leaders to identify meaningful internship opportunities, establish program objectives, and create a positive, development-focused experience for interns and participating teams.
• Provide guidance and support to managers and employees on employee relations matters, performance concerns, workplace policies, and appropriate resolution strategies.
• Lead or coordinate thorough, objective, and confidential employee investigations, documenting findings and recommending appropriate actions in partnership with relevant stakeholders.
• Provide guidance, training, and interpretation of HR policies, procedures, and practices to promote consistency and effective application across the organization.
• Serve as the primary HR site contact for the Horsham, PA office, supporting local employee needs, coordinating site-related HR activities, facilitating employee engagement initiatives, and promoting a positive and connected workplace experience.
• Support site communications, employee events, office-related initiatives, and coordination with internal stakeholders to ensure the Horsham office remains aligned with broader organizational priorities.

Strategic HR Services (25%)

• Partner with business leaders and functional stakeholders to develop and implement HR strategies and initiatives that support organizational priorities, strengthen company culture, and enhance employee engagement.
• Facilitate organizational planning processes, including workforce planning, organizational structure assessments, and identification of talent needs and capability gaps.
• Support talent management initiatives, including performance management, leadership development, succession planning, and employee development.
• Contribute to the development and implementation of compensation strategies and programs that support business objectives and promote internal equity and external competitiveness.
• Identify opportunities to improve HR processes, programs, and practices to enhance organizational effectiveness and the overall employee experience.

HR Administration and Compliance (15%)

• Maintain current knowledge of applicable federal, state, and local employment laws and regulations and support compliance across the US.
• Partner with Legal and other relevant stakeholders on employment-related matters, policy interpretation, investigations, and risk mitigation as needed.
• Maintain accurate employee records, HR documentation, and HR information systems in accordance with company policies and applicable legal requirements.
• Support the development, communication, implementation, and ongoing review of HR policies, procedures, and programs.
• Maintain appropriate confidentiality and ensure the accurate handling of sensitive employee and organizational information.
• Support HR reporting, documentation, and administrative processes to promote operational efficiency and data integrity.

Qualifications

• 3+ years of progressive HR experience, including experience supporting multiple business functions and managing a range of HR activities.
• Bachelor's degree in human resources, business administration, or a related field.
• Demonstrated experience in recruitment and talent acquisition, including partnering with hiring managers and managing multiple open positions.
• Experience developing, coordinating, or managing HR programs and initiatives; experience establishing an internship or early-career talent program is preferred.
• Strong understanding of HR practices, employee relations, performance management, and applicable employment laws and regulations.
• Excellent critical-thinking, analytical, problem-solving, and decision-making skills, with the ability to assess situations and recommend practical solutions.
• Strong written, verbal, interpersonal, and relationship-building skills, with the ability to communicate effectively across all levels of an organization.
• Demonstrated ability to manage competing priorities, independently develop project plans, and drive initiatives through successful execution.
• Proficiency with Microsoft Office applications, including Excel, Word, and PowerPoint, and the ability to work effectively with HR information systems and recruiting technology.
• Ability to handle confidential and sensitive matters with discretion, professionalism, and sound judgment.
• A proactive, collaborative, and service-oriented approach, with the ability to build credibility and influence stakeholders across the organization.

Additional information

SurmodicsST Human Resources leads recruitment and employment for SurmodicsST. Unsolicited resumes sent to SurmodicsST from recruiters do not constitute any type of relationship between the recruiter and SurmodicsST and do not obligate SurmodicsST to pay fees should we hire from those resumes. We ask those external recruiters and/or agencies not to contact or present candidates directly to our hiring managers or employees.