HR Operations Specialist - Onboarding, Offboarding, UI, LOA, and Employee Records

What you'll do

• Manage the employee onboarding process, including background checks, HRIS onboarding, system access coordination, and Form I-9 verification.
• Coordinate employee offboarding, ensuring accurate and timely separation documentation, unemployment notices, HRIS updates, and completion of required tasks.
• Serve as the company-wide point of contact for unemployment claims across multiple states, preparing responses, coordinating documentation, tracking determinations, and ensuring compliance with required deadlines.
• Process and track employee leaves of absence, including FMLA, other leaves, and workers' compensation claims.
• Maintain accurate employee records, including personnel files, I-9 documentation, training records, and HRIS data.
• Serve as a first point of contact for employee questions related to policies, benefits, HR systems, and general People Success processes.
• Prepare and distribute employee communications, compliance notices, verification letters, and other HR-related documentation.
• Support learning and development administration by tracking required training, certifications, and completion records.
• Assist with People Success initiatives, including compliance audits, wellness programs, employee recognition, engagement surveys, and reporting.
• Identify opportunities to improve HR processes, strengthen data accuracy, and support a consistent and positive employee experience.

Who you are

• Highly organized and detail-oriented, with the ability to manage multiple priorities and meet important deadlines.
• A strong communicator who enjoys helping employees and delivering excellent customer service.
• Comfortable handling confidential and sensitive employee information with professionalism and discretion.
• Proactive, dependable, and able to work independently while collaborating with employees, leaders, and cross-functional teams.
• Knowledgeable about HR practices, employment laws, employee lifecycle processes, and recordkeeping requirements.
• Adaptable and comfortable working in a fast-paced environment where accuracy, compliance, and follow-through are essential.

What you've done

• Bachelor's degree in Human Resources or a related field, or equivalent professional experience.
• At least 1 year of experience in HR Operations or HR Administration.
• Experience in at least two of the following areas: employee onboarding, offboarding, unemployment claims, leave of absence administration, or employee records management.
• Proficiency with HRIS platforms and Microsoft Office applications.
• Demonstrated experience supporting HR administrative processes, maintaining accurate employee information, and ensuring compliance with applicable requirements.

What's in it for you

• A comprehensive benefits package that includes health, dental, and flexible spending accounts
• 401(k) retirement plan with a generous company contribution to help you save for the future
• Company-paid life and disability insurance
• Access to voluntary insurance options, including pet insurance!
• A generous paid time off program that increases every year
• Tuition reimbursement
• Opportunity for growth - we believe in promoting from within and do so through our internal job posting program!

Pay Range $50,000—$70,000 USD

Why We Do What We Do

At Wedgewood Pharmacy, your work has purpose. Every prescription you help prepare, support, or deliver contributes to improving the health and well-being of animals. We are passionate about what we do and proud to build a workplace where people feel supported, included, and valued.