HR Programs Specialist I

About the role

The HR Programs Specialist I will have responsibility for program design and execution, vendor relationship management, and program analytics for the Relocation and Employee Housing programs. Essential job functions include:

• Ownership of all phases of relocations including initiation call, estimates, approvals, expense management, support of transferees through the moving process and document retention
• Partner with Talent Acquisition to provide candidate cost evaluations
• Execute all accounting functions such as reclassifications, reconciliation of relocation account, and direct bill processing
• Continuously monitor internal and external market trends and implement process improvement as appropriate
• Produce month end reporting and quarterly program analytics
• Ensure vendors deliver above expected levels of service
• Manage policy updates and ensure appropriate communication of policy changes
• Model behaviors that support the company's common purpose; ensure guests and team members are supported at the highest level
• Ensure all activities are in compliance with rules, regulations, policies, and procedures
• Complete other duties as assigned

Qualifications & Requirements

• High school diploma or equivalent certificate and Bachelor's degree in related discipline or equivalent combination of education and experience required
• 1-3 years in related experience that includes project/program management and/or general business experience preferred

Specialized Knowledge

• Intermediate Microsoft Office skills to include Word, Excel, and PowerPoint
• Proficiency in data analysis to include creating and interpreting various sets of data such as reports, tables and graphs
• Familiarity with Generally Accepted Accounting Principles (GAAP) preferred

Additional Information

Competencies

• Ability to work in a complex, fast-paced environment demonstrating confidence with change and ambiguity
• Ability to prioritize, multitask and manage multiple projects successfully in a fast-paced and dynamic environment
• Strong organizational skills with attention to detail
• Ability to communicate and interact effectively with different levels of the organization to negotiate, problem solve, complete projects and influence decision making
• Strong interpersonal, communication (both verbal and written) listening skills
• Ability to establish rapport and develop relationships
• Strong analytical and strategic thinking skills
• Self-motivated with ability to work both independently and within teams in order to establish and meet deadlines, goals, and objectives
• Excellent customer service skills
• Able to work evenings, weekends and odd hours as needed
• Overnight travel required is up to 10%