HR Specialist - Training

About the role

For more than 70 years, MasterBrand has been shaping the places where people come together, enriching lives and creating meaningful memories for our customers. We are the #1 manufacturer of residential cabinets in North America, and our associates produce the most comprehensive portfolio of superior cabinetry products for the kitchen, bath and other parts of the home. Come see why our associates love working at MasterBrand.

About the role

The HR Specialist - Training plays a critical role in supporting the growth, performance, and development of our workforce. This position serves as a key partner to production leadership by providing oversight and coordination of training programs, supporting performance management processes, facilitating employee development initiatives, and ensuring consistency in employee review programs across the facility.

The successful candidate will work closely with operations leaders, trainers, and associates to drive training effectiveness, monitor employee progress, identify development opportunities, and maintain accurate training and performance records. This role requires strong organizational skills, the ability to influence and coach leaders, and a passion for developing people in a manufacturing environment.

Key Responsibilities

• Provide oversight and coordination of facility training activities across all shifts and departments.
• Partner with department leaders and trainers to ensure new hire onboarding and job-specific training programs are effective, compliant, and consistently administered.
• Monitor and maintain training matrices, qualification records, certifications, and employee development documentation.
• Track training completion rates, competency assessments, and workforce readiness metrics.
• Support employee performance management processes, including performance reviews, development planning, coaching documentation, and corrective action follow-up.
• Assist leaders in identifying skill gaps and creating development plans to improve individual and team performance.
• Analyze training and performance data to identify trends, opportunities, and areas requiring improvement.
• Support succession planning and talent development initiatives for hourly production associates.
• Serve as a resource for associates and leaders regarding training requirements, career development opportunities, and performance expectations.
• Maintain accurate documentation within HRIS and learning management systems.
• Develop and distribute reports related to training compliance, employee development progress, and performance metrics.
• Assist with employee engagement initiatives, recognition programs, and workforce development activities.
• Support compliance with company policies, procedures, and regulatory training requirements.
• Partner closely with Human Resources and Operations leadership to support organizational effectiveness and workforce capability.
• Perform other related duties and special projects as assigned.

Skills & Qualifications

• Proven experience coordinating training, employee development, learning programs, or human resources initiatives.
• Strong knowledge of employee performance management and coaching principles.
• Excellent communication and interpersonal skills with the ability to build credibility and partnerships at all organizational levels.
• Ability to maintain confidentiality and handle sensitive employee information with discretion.
• Strong analytical skills with experience gathering, tracking, and interpreting workforce data and metrics.
• Demonstrated ability to influence leaders and employees without direct authority.
• High attention to detail and strong organizational skills.
• Self-motivated with a strong sense of ownership, urgency, and accountability.
• Flexible and adaptable in a fast-paced manufacturing environment.
• Ability to support a multi-shift operation and adjust work schedules as business needs require.
• Proficiency with Microsoft Office Suite, including advanced Excel skills such as pivot tables, charts, and data analysis.
• Experience with HRIS, Learning Management Systems (LMS), or Workday preferred.

Preferred Qualifications

• 2-5 years of experience in Human Resources, Training, Organizational Development, Learning & Development, or a related field.
• Experience supporting employee performance review and development processes.
• Experience in manufacturing, distribution, or production environments preferred.
• Associate's or Bachelor's degree in Human Resources, Business Administration, Organizational Development, Psychology, Education, or a related field.
• Experience facilitating training sessions, workshops, or employee development programs.
• Strong project management and organizational planning abilities.
• Demonstrated ability to manage multiple priorities while maintaining accuracy and attention to detail.

Shift Requirements

• Monday - Thursday (7am - 5:30pm)
• Overtime as needed, based on department demands

Benefits

• Comprehensive benefits package including medical, dental, vision, life insurance, flexible spending accounts, wellness programs, 401(k), paid time off, and paid holidays.
• Associate recognition and appreciation programs.
• Career growth and professional development opportunities.