Human Capital Consultant

About the role

The Human Capital Consultant supports client training and human capital initiatives by evaluating training needs, preparing structured content inputs, supporting the development and review of training deliverables, and assisting with user acceptance testing (UAT).

The role collaborates closely with instructional designers, training developers, and client stakeholders by providing subject-matter content, business context, and quality reviews. Success in this role requires strong analytical skills, excellent written and verbal communication, and the ability to manage high-quality deliverables in a fast-paced consulting environment.

Key Responsibilities

Training Needs Evaluation & Content Preparation

• Conduct Training Needs Analysis to determine training focus, scope, and objectives
• Evaluate existing training materials and identify gaps relative to user and mission needs
• Develop detailed, high-quality content outlines aligned to curriculum requirements
• Identify opportunities to improve training effectiveness through enhanced content structure or updated learning approaches

Training Development Support

• Prepare content inputs, examples, data, workflows, and narrative materials used by instructional designers and training developers
• Develop standards, guidelines, templates, and checklists to support consistency across training deliverables
• Collaborate with internal teams and client stakeholders to validate requirements and ensure training deliverables meet expectations
• Review draft training products for accuracy, clarity, and alignment with project quality parameters and client needs
• Support development across multiple training modalities by providing content inputs and quality review (e.g., ILT, CBT, job aids, reference guides)

User Acceptance Testing Support

• Support UAT by developing test scripts and scenarios based on mission workflows and user requirements
• Coordinate with IT teams to capture findings, support bug resolution, and confirm readiness for deployment

Stakeholder Engagement & Collaboration

• Work with client teams to understand business problems, define solution approaches, and support delivery activities
• Engage external stakeholders to gather requirements and refine training content inputs
• Work independently on client deliverables with a high degree of quality and accountability

Here's What You Need

• Bachelor's degree or 4+ years equivalent work experience
• 4+ years of management consulting or strategy consulting experience
• Strong understanding of federal HR principles and processes
• Outstanding written communication skills across reports, memos, briefing papers, talking points, and presentations
• Strong verbal communication skills
• Ability to work independently, meet deadlines, and deliver high-quality products
• Ability to collaborate across large teams and engage effectively with external stakeholders
• Ability to assess training needs, interpret business requirements, and structure content logically

Bonus Points If You Have

• Experience conducting UAT for COTS software in Federal or IC environments
• Experience contributing to various training modalities through content inputs and reviews (e.g., ILT, CBT, job aids, guides)
• Experience in survey design and analysis
• Experience supporting training for an ERP deployment
• Experience coaching small teams
• Experience in program or project management
• Experience partnering with instructional designers or familiarity with instructional design principles

Competencies & Skills Core Competencies

• Analytical Thinking: Ability to assess training needs, interpret business requirements, and structure content logically
• Content Development Support: Skilled in preparing clear, accurate, well-organized content inputs for training developers
• Communication: Strong written and verbal communication across stakeholder and client interactions
• Collaboration: Works effectively with clients, stakeholders, and cross-functional teams
• Independence & Accountability: Manages tasks, deadlines, and deliverables with minimal oversight
• Training Product Support: Ability to contribute structured content and conduct quality reviews across training product types
• UAT Support: Ability to define test scenarios, prepare scripts, and support findings resolution
• Survey & Feedback Tools: Experience supporting survey development and data interpretation
• Project Coordination: Ability to support timelines, deliverables, documentation, and stakeholder engagement

Clearance Requirements

• TS/SCI with polygraph level clearance required

Pay and benefits

As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Connecticut, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Ohio, Vermont, Virginia, Washington, and the District of Columbia. The base pay range for this position in these locations is shown below.

Compensation for roles at Accenture Federal Services varies depending on a wide array of factors, including but not limited to office location, role, skill set, and level of experience. Accenture Federal Services offers a wide variety of benefits. You can find more information on benefits here. We accept applications on an on-going basis and there is no fixed deadline to apply.

The pay range for the states of California, Colorado, Connecticut, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Ohio, Vermont, Virginia, Washington, and the District of Columbia is:

$115,200—$214,400 USD

What We Believe

As a company wholly dedicated to serving the US federal government, we bring together the best talent to help reinvent how federal agencies operate and deliver greater value for their mission and the American people. As a business imperative, every person at Accenture Federal Services has the responsibility to create and sustain a culture where everyone feels welcomed and included.

This is grounded in our core values and our experience that hiring and developing great people who reflect different perspectives, experiences, and backgrounds is key to driving innovation and delivering the results that our clients and the country count on.