HUMAN RESOURCES CASE MANAGEMENT TECHNICIAN - 50114

About the role

This is advanced technical paraprofessional work providing case management support in one of DHR’s social service programs.

Employees in this class provide caseload and workload support to social workers, social service caseworkers, and financial support workers related to child welfare and adult protective services, and serve as a link between professional staff and clients. They conduct initial client interviews, perform follow-up interviews, and conduct site visits as needed to collect and document information.

Work involves assembling case files, reviewing and analyzing information gathered through contacts with clients and their relatives, assessing client needs, and assisting in making referrals to meet the needs of children and families. Work is performed independently under the general direction of a professional staff member and is evaluated through review of case records and caseload reports.

• Graduation from a standard senior high school or GED equivalency
• Two (2) years of responsible experience performing support work in a social service program in a public welfare agency, health care setting, or closely related service work with children or families

Additional Requirements

• Applicants must have a valid driver’s license, insurance, and suitable transportation for use on the job.
• Per §38-13-3(a)(3), Ala. Code (1975), persons who apply for child welfare or adult protective service jobs after November 1, 2000 will be subjected to a criminal background investigation upon employment with the Department of Human Resources.
• If you would like for your education to be considered, you must submit an official college transcript for each accredited* postsecondary academic institution attended. Applicants can upload their transcripts when applying online. Official transcripts which have been previously submitted to State Personnel will not need to be resubmitted. (You may call to verify your transcripts are on file)

Notes

• College coursework from an accredited* college or university may substitute for the required experience on a year-for-year basis. One year of experience is equivalent to 30 semester hours or 45 quarter hours of college coursework.
• Applicants must include a transcript or list of coursework and hours if substituting coursework for the required experience.
• Open-Competitive to all applicants.
• An evaluation of Training and Experience as shown on the application will comprise 100% of the final score for the open-competitive register.

Click the “Apply” link above and complete the online application.

Complete Your Application Carefully

Your application must include detailed information about your education and work experience so we can determine your eligibility for the position.

Before submitting your application

• Make sure your application is updated to include your current or most recent employment.
• Do not combine multiple jobs into one Work Experience entry. List each employer, job, promotion, or change in job title separately, with accurate beginning and ending dates and a complete, detailed description of the duties performed for each separate job.
• Incomplete applications will be rejected and cannot be supplemented or revised after submission.

Additional information

Please note: A resume, if attached, will not be considered in the evaluation process for placement on the eligible list. Only education and work experience documented in the appropriate sections of the completed application will be reviewed for qualification and evaluation purposes.

This is a continuous announcement and may be closed at any time without prior notice. Applicants are encouraged to apply promptly.

After You Apply

Check your application status regularly for updates on your progress in the recruitment process. Additional information about application status messages is available in the FAQs section of our website under Applying for a Job.

*For complete information on State Personnel’s degree acceptance, accreditation, and foreign education credential policies,