Human Resources Manager - Union & Labor Relations

About the role

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

HR Manager, Labor & Relations - Waynesboro Facility

At Johnson Controls, this role supports employees and managers at our Waynesboro facility by delivering responsive HR services with a focus on employee relations, policy interpretation, compliance, and continuous improvement.

Role Overview

You will be responsible for the delivery and execution of HR services to employees and managers at the Waynesboro facility. In this role, you will handle a mix of employee relations, labor relations, change support, and HR program delivery to help improve employee engagement, operational efficiency, and adherence to company policies.

Key Responsibilities

• Provide day-to-day Human Resources support to the Waynesboro facility with minimal supervision.
• Deliver sensitive and difficult communications to employees and leaders, including corrective action, reductions-in-force, and involuntary terminations.
• Apply and interpret Human Resources policies and practices in an objective and consistent manner.
• Recognize potential employee relations issues proactively and resolve them or escalate them appropriately.
• Investigate routine to complex employee relations matters, including corrective action, policy violations, and performance concerns, and recommend actions within acceptable parameters.
• Present Human Resources programs and updates to customer groups and employees.
• Leverage the full capabilities of the HR organization, including centers of expertise (COE's), shared service centers, Business HR, and Compliance.
• Support organizational change initiatives and assist with change management processes under supervision.
• Participate in team projects and continuous improvement initiatives from design through implementation.
• Respect differences and promote inclusion across the organization.

How You Will Do It

• Own outcomes with accountability, discretion, safety, and integrity when handling sensitive employee-relations situations and making recommendations.
• Stay close to the work and remove obstacles quickly by partnering with employees, managers, COE's, shared service centers, Business HR, and Compliance to keep issues moving.
• Work confidently in ambiguity and adapt quickly to change, while guiding different levels of the organization through transitions with clear, practical communication.
• Use candor and disciplined problem-solving to assess issues, investigate facts, and improve processes every day.
• Collaborate as one team by building trust across functions, respecting different perspectives, and supporting inclusive outcomes.

Qualifications

• Bachelor's degree in Human Resources or a related field and/or equivalent work experience.
• Minimum of 6 years of Human Resources experience or equivalent work experience.
• Experience working in a union environment.
• Working knowledge of general HR practices, relevant labor laws, and regulations.
• Ability to handle a high-volume and moderately complex workload.
• Ability to manage through conflict while maintaining strong relationships with stakeholders.
• Demonstrated continuous improvement mindset and familiarity with continuous improvement practices.
• Exceptional organizational, interpersonal, and oral/written communication skills.
• Intermediate analytical, auditing, and problem-solving skills.
• Demonstrated ability to deliver sensitive and difficult communications to employees and leaders.

Hiring Salary Range

$100,000-140,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This role offers a competitive Bonus plan that will take into account individual, group, and corporate performance. This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role.

However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates.

All hiring decisions are ultimately made by human reviewers.