Implementation Lead, Physician Enterprise

About the role

We're hiring a founding Technical Implementation Lead to own the technical delivery of Physician Enterprise everywhere it's deployed - a system of record for medical group performance, service-line economics, and physician compensation, used directly by Physician Enterprise CFO/FP&A and Compensation teams. This is a new discipline at Translucent: one person holding the full picture of a product across every account running it, rather than that expertise being rebuilt or fragmented account by account.

You'll partner with an Account Owner on each account. They own the long-term relationship - client trust, change management, training, and long-term value realization. You own the implementation - requirements, scope, delivery, and quality - and you run the pod day-to-day. You're also a design partner to Product and Product Engineering as they build net-new capability for Physician Enterprise, since no one else holds as complete a picture of what's actually needed in the field. This is hands-on work: you'll be in requirements sessions, reviewing data models, and making the calls yourself.

What you'll do

• Own the technical implementation of Physician Enterprise across every enterprise account where it's deployed - scoping, requirements, delivery plans, and quality.
• Lead requirements gathering directly with client stakeholders, translating provider productivity, labor cost, service-line performance, and physician comp problems into structured technical scope.
• Act as the final decision-maker and quality check for all work produced by your product's pods, you hold the authority and accountability for what ships.
• Manage the day-to-day activity of your product's pod(s): prioritizing work, unblocking Analytics and Insights Engineers, and keeping delivery moving across every account you own.
• Partner directly with Product Managers and Product Engineering on net-new product development - bringing field-tested requirements and technical realities into the roadmap, and stress-testing new capability before it reaches a customer.
• Build and maintain the delivery plan for Physician Enterprise across accounts - milestones, dependencies, risks, and sign-offs - using structured, standardized delivery tracking.
• Own the transition from active build to steady-state technical ownership on each account post-launch, in coordination with the Account Owner.
• Help build the implementation playbooks and standards that make Physician Enterprise easier to deploy at the next account than the last.

Must-haves

• 7+ years of combined experience across hands-on technical work (data/analytics engineer, solutions/implementation engineer, or similar) and direct ownership of client-facing technical delivery - you've been the technical decision-maker on complex, high-stakes implementations before.
• Deep fluency in physician enterprise operations or finance - provider productivity, labor cost management, service-line performance, site of care optimization or physician compensation - strong enough that you can sit in a requirements session, hear a client describe a margin, workflow or transparency problem, and translate it into buildable technical scope yourself.
• Genuine technical fluency: you can read a data model, evaluate an integration or configuration approach, and make final calls on technical quality and risk without needing to escalate.
• Comfort leading through expertise and judgment rather than formal authority - operating as a pod lead with real decision-making power and no direct reports, including effective partnership with a non-technical relationship counterpart.

Nice-to-haves

• Prior experience as a technical lead for a single product line across multiple enterprise customers, rather than a single-account implementation.
• Experience directing or mentoring engineers.
• Comfort presenting technical tradeoffs and risk directly to senior client stakeholders (CFO/FP&A level).
• Familiarity with the hospital or health system IT landscape (e.g., EHR/Epic-adjacent workflows).

Education

Bachelor's degree (or higher), or equivalent experience owning technical implementations and direct client-facing delivery. We weigh hands-on ownership and outcomes over formal credentials.

Location

• Union Square, New York City.
• In-office 4 days per week.
• This role may require occasional travel for onsite customer sessions.

Compensation

$200K - $240K