Invert
Direct Ashby career site

Implementation Manager

Location
Remote (US)
Job type
Full-time
Level
Lead / Staff
Experience
5+ years
Listed
22 days ago

Skills & highlights for this role

  • SaaS implementation
  • requirements workshops
  • API integrations
  • UAT
  • customer onboarding

Also useful

  • bioprocess data
  • LIMS
  • lab informatics

Stated benefits & perks

  • Health
  • Unlimited pto

About the role

What we're building

Drug development is one of the most data-intensive endeavors in history, yet scientists spend more time finding and cleaning data than using it. Bioprocess data is high-frequency, multi-source, and scattered across systems that rarely talk to each other. We make it usable, and our AI agent lets scientists query their full experimental history, catch deviations in real time, and inform million-dollar manufacturing decisions.

This is a place for builders - people who want to own hard problems, ship fast, and work with others who hold themselves to a high bar.

The role

You'll be Invert's first Implementation Manager and a founding member of the CX team. You own customer rollouts end-to-end: requirements and solution design, configuration and integrations, testing, UAT, and user onboarding. Our customers' environments are complex, and you're the person translating their workflows into a working Invert deployment.

Once customers are live, you stay with them - driving adoption, surfacing expansion, advocating internally, and making sure they keep realizing value.

What you'll do

  • Own implementations from kickoff to go-live: scope, timeline, quality, across customer and Invert teams
  • Lead requirements and design workshops with scientists and IT; translate bioprocess workflows into Invert deployments
  • Partner with Engineering on integrations; prototype and oversee delivery where needed
  • Run UAT, train users, and act as trusted advisor through go-live and beyond
  • Own live accounts: usage health, adoption, renewal posture. Use usage data to find patterns, risks, and expansion
  • Run business reviews that tie Invert usage to the customer's process development and manufacturing goals
  • Be the voice of the customer to Product and Engineering

What you'll bring

  • 5-7 years in implementation, customer success, or account management at a B2B SaaS company
  • Scientific or regulated-industry SaaS background - bioprocess, LIMS, lab informatics, manufacturing data, or similar. Bioprocess fluency is a plus; willingness to go deep on it fast is required.
  • Comfort with the technical layer: APIs, data schemas, historians, bioreactor data systems, cloud data infrastructure
  • Track record running multi-stakeholder implementations end-to-end
  • B.S. in a STEM field

The package

  • Competitive salary, meaningful equity, full benefits
  • Fully remote, US and European time zones
  • Frequent team off-sites
  • Unlimited PTO
Read the original posting

From Invert's careers page, first listed on Rolev.ai on October 17, 2026. Rolev.ai is not the employer.

How Rolev.ai helps with this application

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Common questions

Where is the Implementation Manager job at Invert located?

Yes, this Implementation Manager opening at Invert is listed as Remote (US). Always check Invert's application page for specific state eligibility or relocation policies.

What qualifications are required for Implementation Manager at Invert?

For the Implementation Manager role, Invert highlights 5+ years of relevant experience; experience with SaaS implementation, requirements workshops, API integrations, UAT, customer onboarding. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.

How do I apply for the Implementation Manager position at Invert?

This listing links directly to Invert's Ashby application page. You can apply directly on Invert's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Ashby application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.