Implementation Manager, Commercial
- Pay
- $12,000 – $130,000 per year
- Location
- Chicago, IL · Hybrid
- Job type
- Full-time
- Level
- Senior
- Experience
- 3+ years
- Listed
- 30 days ago
Skills & highlights for this role
- customer onboarding
- implementation planning
- consultative selling
Also useful
- configuration and rollout plans
- mutual success plans
Your Mission
- Design and execute onboarding strategies for Engine's new customer opportunities (deals ranging from $200K to $1M), setting the foundation for lasting partnerships.
- Drive product adoption across Engine's full suite during a customer's first months on the platform.
- Partner with Sales and Account Management to unlock new opportunities and deliver a seamless customer experience from signed contract to first booking.
- Lead implementation and onboarding processes that scale efficiently, driving adoption in the first year and preparing customers for a smooth transition to their dedicated Account Manager.
- Serve as a trusted advisor to customers by leading key meetings, delivering training, and ensuring every interaction with Engine exceeds expectations.
What You'll Bring to Engine
- Minimum 3 years of experience in sales, account management, customer success, or implementation
- Subject matter expertise in onboarding and customer success, with a track record of thriving in fast-paced, innovative environments
- A problem-solver's mindset. You anticipate customer needs, remove friction, and build conviction through consultative conversations.
- Comfort owning ambitious performance goals, including high win rates through onboarding milestones, meeting weekly customer engagement targets (roughly 15 customer meetings per week), and hitting adoption benchmarks in the first six months of a customer's lifecycle
- Strong cross-functional skills across Sales, Account Management, and customer-facing teams
- Bonus points if you're fluent in building configuration and rollout plans, drafting mutual success plans, and coordinating handoffs across GTM teams
Additional information
Applications for this role will be accepted through November 6, 2026 or until the role is filled. We encourage you to apply early, as we may begin reviewing applications before the deadline.
Pay and benefits
In addition to a competitive base salary, our listed compensation range includes the estimated variable target. Your OTE (on-target earnings) are based on several factors including your experience, expertise, and location. In addition, all roles receive equity. Your recruiter will share your complete compensation package as you move through the process.
Total OTE Range (Base Salary + Variable) $12,000—$130,000 USD
Benefits
We believe in rewarding great work with great benefits:
- Compensation: Competitive base pay tied to role and experience, with equity for all employees. Some roles are also eligible for bonuses or commissions.
- Benefits: Check out our full list at engine.com/culture
- Environments for Success: Different roles have different needs in terms of the environments that drive success which is why we have a hybrid-hub model. Whether you are in one of our amazing offices or fully remote, we'll make sure you have what you need to succeed.
Perks and benefits may vary based on employment type, location, and more
About Engine
Engine is the AI-native platform for intelligent travel. For a decade, Engine has built the proprietary technology and supply behind modern business travel, serving over 40,000 customers and nearly 2 million travelers, along with leading travel and AI companies that build on Engine's infrastructure. One system powers business travel, group travel, human agents, and AI agents.
That work has earned recognition as one of Fast Company's Best Workplaces for Innovators (2025), TravelTech's Reservation Platform of the Year (2026), and one of Built In's Best Places to Work (2020-2026).
We're looking for bold, ambitious people to help redefine how businesses manage and experience travel. Working here, you can expect exponential growth, an ambitious pace, full ownership, and high-caliber colleagues who push you to do the best work of your career. Every hire raises the bar.
Come outpace the ordinary and build the future of travel with us.
As an Implementation Manager at Engine, you'll own the onboarding experience for some of our most important new customers, setting them up for long-term success on the platform. You'll craft tailored rollout plans, drive product adoption across our full suite, and partner closely with Sales and Account Management to deliver a smooth handoff into the customer lifecycle. This is a high-impact role where innovation meets collaboration, and where the work you do directly shapes how quickly and deeply new customers embrace Engine.
Note: this role requires that you work 3 days/week from our Chicago office at 500 W Madison St, Chicago, IL 60661
From Engine's careers page, first listed on Rolev.ai on October 10, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
Rolev.ai is a job search and application tool for US job seekers. For this Implementation Manager, Commercial role at Engine, it shows how your resume fits, tailors your resume to the posting, and prepares the application for you to review.
See how you fit
Openings from employer career sites are ranked against your whole resume—and searchable inside Claude, ChatGPT, and Cursor via Rolev.ai MCP.
Tailor without inventing
Every change to your resume is checked against your original. New experience goes in only with your yes—zero fabricated claims.
Draft the full kit
Tailored and Full Match resumes, role-specific cover letters, and answers to employer screening questions are prepared in seconds.
1-Click Extension Autofill
The Chrome extension fills the employer's Greenhouse, Workday, Lever, or Ashby form in 1 click. You review it and press Submit.
Similar roles
- Captive Implementation ManagerBB Insurance · Remote -
- Implementation ManagerShopmonkey · Remote - California
- Clinical ABA Implementation ManagerCentralReach · Fort Lauderdale, FL
- Implementation Manager, CoreFirst Due · Remote - US Only
- Senior Partner Services ManagerFin · San Francisco, CA
- Implementation leadWatershed · New York City, NY
More at Engine
All Engine jobsCommon questions
What is the salary for the Implementation Manager, Commercial role at Engine?
The Implementation Manager, Commercial posting at Engine states compensation of $12,000 – $130,000 per year. It is listed as a full-time position. Final pay may depend on location, experience, and interview evaluation on Engine's official career site.
Where is the Implementation Manager, Commercial job at Engine located?
This Implementation Manager, Commercial position at Engine is located in Chicago, IL (Hybrid). Always check Engine's application page for specific state eligibility or relocation policies.
What qualifications are required for Implementation Manager, Commercial at Engine?
For the Implementation Manager, Commercial role, Engine highlights 3+ years of relevant experience; experience with customer onboarding, implementation planning, consultative selling. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Implementation Manager, Commercial position at Engine?
This listing links directly to Engine's Greenhouse application page. You can apply directly on Engine's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Greenhouse application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.