Fiserv
Direct Workday career site

Implementations Delivery Lead

Location
Stafford, TX
Listed
29 days ago

About the role

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

  • Job Title
  • Implementations Delivery Lead
  • What does a successful Implementations Delivery Lead do at Fiserv?

As a successful, Implementations Delivery Lead, you will serve as a senior delivery leader for implementation teams, helping to bring structure, visibility and accountability across a high volume of small to medium projects. You will bring your experience across Agile, Scrum, Kanban and waterfall, along with the ability to coach teams, partner with clients and internal stakeholders, and support a fast-paced delivery environment as we define the balance between Agile and Waterfall.

What you will do

  • Organize and oversee a large book of work across multiple client portfolios and individual projects, providing day-to-day delivery leadership for a high volume of small to medium projects and pivoting into hands-on implementation or project execution as needed.
  • Identify risks, manage internal escalations and serve as a key escalation point and leadership resource for Implementation Analysts to help ensure delivery commitments are met.
  • Partner directly with clients and internal stakeholders to communicate status, resolve project issues and support successful delivery outcomes.
  • Coach and train teams on Agile, Scrum, Kanban and waterfall practices, and train team members in organization, time management, progress communication and effective use of Jira and related tools.
  • Establish, monitor and analyze delivery metrics—including throughput, cycle time, milestone attainment, capacity utilization, backlog health, project aging and delivery predictability—to support data-driven decisions.
  • Improve delivery processes, visibility and consistency across the organization, and provide the management with delivery-related input on Implementation Analyst skill gaps, execution patterns and coaching opportunities.

What you will need to have

  • 6+ years of experience in project delivery, implementation, Agile delivery, program coordination or related roles
  • Strong knowledge of Agile, Scrum, Kanban and waterfall methodologies
  • Experience managing multiple concurrent projects and competing priorities
  • Experience coaching, mentoring or training team members
  • Experience using delivery metrics, reporting, KPIs and operational dashboards to manage delivery performance.
  • Strong client-facing and stakeholder management skills
  • Strong communication, organization and problem-solving skills

What would be great to have

  • Experience with Jira or similar tools
  • Prior professional services or banking industry experience
  • Prior supervisor or manager experience

#LI-AM2

You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

  • This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Massachusetts, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island, Vermont, Virginia, Maine or Washington.
  • It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Pay and benefits

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please

  • Apply using your legal name
  • Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
Read the original posting

From Fiserv's careers page, first listed on Rolev.ai on October 11, 2026. Rolev.ai is not the employer.

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Common questions

Where is the Implementations Delivery Lead job at Fiserv located?

This Implementations Delivery Lead position at Fiserv is located in Stafford, TX. Always check Fiserv's application page for specific state eligibility or relocation policies.

How do I apply for the Implementations Delivery Lead position at Fiserv?

This listing links directly to Fiserv's Workday application page. You can apply directly on Fiserv's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Workday application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.