Inbound Sales Coordinator, Corporate and Social Events

About the role

Convene Hospitality Group (CHG) operates a global portfolio of lifestyle brands focused on creating places and experiences that bring people together. The company designs, develops, and operates hospitality-driven destinations to host gatherings of all kinds, ranging from small corporate meetings to immersive brand activations and beyond. We love bringing people together in person, and that passion for great experiences extends to our employees as well. If you're interested in creating inspiring moments of connection, consider joining our team.

Sales Coordinator, Inbound | New York City

At Convene Hospitality Group, we create spaces where people come together to meet, celebrate and do their best work. We're looking for a sharp, hospitality-minded Sales Coordinator to join our Inbound Sales team and serve as the first point of contact for prospective clients across our 16 meeting and event venues in New York City. Based in NYC and reporting to the Director of Sales, you will manage inbound inquiries from first conversation through qualification, route high-value leads to the right sellers and book small-group business directly.

What You'll Do

• Strategic Lead Management: Orchestrate the end-to-end management of a high volume of inbound inquiries via telephonic and e-RFP channels. Perform rigorous qualification to ensure alignment with Convene Hospitality Group's physical and hybrid product solutions.
• Revenue Generation: Directly contribute to NYC market regional goals by managing the full sales cycle for events with 15 guests or fewer. Additionally, support national workplace membership targets through diligent renewal and new-member outreach.
• Lead Distribution & Collaboration: Act as a strategic liaison by identifying and transitioning qualified, high-tier opportunities to Sales Executives while maintaining seamless communication across the department.
• Data Integrity & Analytics: Utilize Salesforce and HubSpot to record, track, and analyze all lead generation activities. Ensure the capture of precise client data to support organizational reporting and sales forecasting.
• Cross-Functional Participation: Active engagement in all sales briefings and strategy meetings. Responsible for synthesizing and reporting client sentiment and market feedback to senior leadership to refine sales tactics.

What We Look For

• Professional Experience: Minimum of 1-2 years of experience in a formal sales or business development environment.
• Technical Proficiency: Prior experience navigating CRM platforms (Salesforce/HubSpot) is highly preferred.
• Industry Knowledge: Background in physical/virtual events, hospitality, commercial real estate, or flexible workspace solutions is considered a significant asset.
• Competencies: Exceptional verbal and written communication skills; ability to navigate complex client inquiries with poise; and a demonstrated capacity for multitasking in a high-pressure, deadline-driven environment.

Compensation

The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

Base Salary - $67,000

This role is also eligible for Convene's sales commission program and total on-target earnings could near or reach $85,000+ annually based on individual performance.

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience, and other relevant factors.

We're Here For You

At Convene Hospitality Group, we want you to feel supported in every part of your life. Here's what you can expect:

• Health & Wellness: Day-one health coverage for you and your family, 24/7 virtual care, emotional well-being support, and fertility & family planning benefits. Because your well-being matters, inside and outside of work.
• Time Off & Balance: Generous PTO, your birthday off (because, of course!), paid parental leave, and a year-end holiday closure to recharge.
• Financial Growth: 401K with company match and support for education, courses, and certifications. We invest in you so you can grow personally and professionally.
• Development & Recognition: Ongoing career growth opportunities plus recognition programs to celebrate milestones.
• Community & Impact: Volunteer and give-back opportunities, and the chance to make a real impact in the work you do.

At Convene Hospitality Group, we believe great teams are built by bringing together people with different backgrounds, perspectives, and experiences. Our values of GRIT (Genuine, Relentless, Integrity, and Teamwork) shape how we show up for each other every day. We want everyone here to feel welcome, supported, and free to be themselves. If you're excited to grow, learn, and make an impact, we'd love to have you on the team.

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