Indirect Tax Manager

About the role

As an employee-owned company, DMA prioritizes employees. Low turnover rates and tenured teams are living proof:

• 2026 Great Places to Work Certified
• Employee stock ownership program eligibility begins on day one of employment (ESOP contribution is targeted at 6% of your annual compensation)
• Company paid parental leave
• Generous time off package
• Multiple benefit plans, eligibility begins on day one of employment
• Culturally focused on work/life balance, and the overall wellness of our employees

Position Summary

The Tax Manager oversees OTDS engagements, manages client relationships, and drives efficiency gains through process optimization and technology. This role leads a team of analysts, ensures operational excellence, and collaborates with clients to identify new outsourcing opportunities.

Essential Duties and Responsibilities

• Manage partial and full outsourcing engagements; ensure timely and accurate delivery of services.
• Lead process improvement initiatives to streamline workflows and increase DMA's effective rate.
• Collaborate with clients to identify additional outsourcing opportunities and expand DMA services.
• Prepare risk-aware, legally informed written communications tailored to diverse audiences, including the client's internal stakeholders, customers, and executive leadership.
• Oversee onboarding activities and ensure smooth transition of responsibilities.
• Mentor and coach analysts; allocate resources and review deliverables.
• Utilize ERP systems and data tools to optimize processes and reporting.
• Maintain compliance with DMA standards and audit requirements.
• Perform other duties as assigned.

Education and Qualifications

• Bachelor's degree in Accounting, Finance, or related field required.
• 8+ years of experience in tax operations, outsourcing, or consulting; supervisory experience required.
• Advanced knowledge of ERP systems (SAP, Oracle) and tax technology tools.
• Demonstrated ability to communicate effectively with clients through clear, professional, and audience-appropriate written and verbal communication.
• Strong leadership, project management, and client relationship skills.
• Ability to identify and implement efficiency gains through technology and process improvements.

Work Environment & Physical Requirements

• Work Schedule: Regular, 40 hours/week
• Travel: 10 - 25%
• Physical Activity:
• Prolonged periods of sitting and computer use
• Ability to hear, understand, and distinguish speech and sounds
• Frequent repetitive motions with hands

#LI-REMOTE