Industrial Automation Solutions & Services Manager

About the role

We are looking for a Industrial Automation Solutions & Services Manager to join our Rexel team located in Solon, OH!

Summary

The Industrial Automation Solutions & Services Manager is responsible for the performance of the overall industrial solutions and services portfolio and P&L. The responsibilities of this role include: consistent and excellent project delivery, generating project scope, project management, people management, services product management, financial forecasting, partner collaboration, and collaboration with the Customer Success Manager. Execution of these responsibilities is expected to drive profitably solutions and services growth for the region.

What You'll Do

• Work Hours: 8am - 5pm
• P&L ownership of the industrial solutions and services business
• Manage, forecast, and regular readouts with senior management of critical success measures including, but not limited to, funnel activity, orders, revenue, margin, resource utilization and market conditions
• Develop, coordinate, and deliver "Scope of Work" (SOW) for customer proposals
• Negotiation of terms and conditions and identifying any insurance requirements as well as potential risks
• Understand the customer's business objectives including safety for deliverables
• Responsible for development of employee competency
• Development and execution of multi-year business plan
• Collaboration with sales account managers and business development managers to create account strategies to grow the industrial solutions and services business
• Executive customer engagement
• Act as subject matter expert in the education of sales team on value and content of solutions and services portfolio
• Regular collaboration with multiple key partners on solutions and services portfolio, market needs and portfolio roadmap
• Communicate remotely or in-person on-going customer success engagements and develop a cadence of recurring reviews with key customers
• Technical and commercial development and direct management of delivery resources aligning with all Rexel Automation safety and legal policies
• Responsible for overall operational excellence and customer satisfaction around solutions and services portfolio and team
• Ensure adequate resources are availability and utilization to meet current and future demands according to strategic business plan and changing market demands
• Develop, lead, and mentor specialist team to drive consistent profitable growth
• Collaborate with key suppliers to plan annual engagement, positioning Rexel as the supplier's preferred channel to market
• Drive a disciplined selling process that starts with an annual plan, includes an accountability process to deliver results, and culminates with exceeding sales goals
• Develop competency plans so resources can be successful in winning available market
• Demonstrate commercial understanding of current and future technology segments, with specific technical acumen as needed to round out teams expertise
• Establish appropriate development plans for each employee that they embrace and align their personal needs/desires, with that of the team and business. Appropriately addressing performance challenges
• Create a culture focused on success and winning. Celebrate team and individual accomplishments
• Present proposals to all levels of leadership and technical audiences
• Other duties as assigned

What You'll Need

• 5+ years of experience in Automation solutions, services, project management, or budget control and optimization
• High School or GED - Required
• 4 Year / Bachelor's Degree - Preferred

Knowledge, Skills & Abilities

• Demonstrated financial acumen
• Proven leadership skills to motivate and influence direct and indirect reports to embrace new concepts and solutions
• Demonstrated ability to manage and develop technical talent
• Self-motivated and self-managed towards objectives
• Demonstrate strong interpersonal communications, organizational and written/verbal communication skills
• Previous experience working as part of a multi-disciplinary team
• Proven ability to manage multiple partner relationships while achieving target outcomes
• Exposure to Industrial Control Systems including PLC, HMI/SCADA, plant historian, motor control, motion control, etc. technology and applications (Rockwell Automation or comparable platforms)
• Experience in Operations Management for Field Service and Training Support
• Financial Planning Experience

Physical Demands

• Sit: Must be able to remain in a stationary position - Constantly - at least 51%
• Walk: Must be able to move about inside/outside office or work location - Occasionally - up to 20%
• Use hands to finger, handle, or feel: Operates a computer and other office machinery - Constantly - at least 51%
• Talk, hear, taste, smell: Must be able to use senses to effectively communicate with co-workers and clients and detect hazardous conditions - Constantly - at least 51%

Weight and Force Demands

• Up to 10 pounds - Occasionally - up to 20%

Working Environment

• Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold - Occasionally - up to 20%
• Travels to offsite locations - Occasionally - up to 20%

Our Benefits Include

• Medical, Dental, and Vision Insurance
• Life Insurance
• Short-Term and Long-Term Disability Insurance
• 401K with Employer Match
• Paid vacation and sick time
• Paid company holidays plus flexible personal days per year
• Tuition Reimbursement
• Health & Wellness Programs
• Flexible Spending Accounts
• HSA Accounts
• Commuter Transit Benefits
• Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few.
• Employee Discount Programs
• Professional Training & Development Programs
• Career Advancement Opportunities - We like to promote from within

Our goal is to create a workplace where everyone feels respected, valued, and empowered to succeed as we understand that our success and innovation is enhanced by an inclusive and diverse workforce.