Information Security Operations Manager

Position Summary

The Mgr., Information Security Operations (Information Technology/Operational Technology) leads daily cybersecurity operations protecting SJI's corporate IT and OT environments that support our utility, renewable, and corporate operations. This role manages internal staff and security service providers, oversees incident response and vulnerability management, and translates security strategy and approved designs into effective operational plans, controls, and measurable results.

Essential Functions

• Lead, coach, and develop the Information Security Operations team; assign priorities, manage performance, and establish accountability for staff and service providers.
• Oversee security monitoring, threat detection, investigations, incident response, escalation, and post-incident improvements across IT and OT environments.
• Maintain effective 24x7 monitoring and escalation coverage; ensure timely ownership, resolution, documentation, and reporting of security events.
• Direct vulnerability and exposure management, security testing, third-party security reviews, risk-based remediation, exception tracking, and control validation; drive measurable process improvement and escalate material unresolved risks.
• Partner with operations, engineering, IT, and business teams to strengthen SCADA and operational security, understand priorities, reduce unnecessary handoffs, and support safe and reliable operations.
• Manage Information Security Operations capabilities, including technologies and services, with clear ownership, performance measures, service expectations, and roadmaps.
• Evaluate security products and services based on protection, business value, reliability, integration, staff efficiency, and total cost.
• Develop operating procedures, incident playbooks, performance measures, and concise reporting on risks, service levels, corrective actions, and outcomes.
• Oversee cybersecurity budgets, projects, contracts, licensing, vendors, and service-level commitments; coordinate with Risk, Compliance, Audit, Legal, and other stakeholders.
• Evaluate emerging risks, including AI-enabled threats, and use threat intelligence, automation, and AI-assisted capabilities to improve SJI's defensive capabilities and operational effectiveness.
• Support compliance with applicable cybersecurity regulatory requirements, including TSA Security Directives, NJ BPU requirements, and evolving requirements affecting SJI's utility and renewable operations.

Required Skills

• Experience leading security operations, incident response, threat and vulnerability management, and managed security services in a complex or regulated environment.
• Experience supporting corporate IT and OT environments; utility, energy, critical infrastructure, SCADA, or industrial control system experience strongly preferred.
• Knowledge of NIST Cybersecurity Framework 2.0, incident response, network and identity security, cloud monitoring, and modern security operations tools (e.g., SIEM/XDR, SOAR, EDR, NDR).
• Experience managing cybersecurity budgets, projects, vendors, contracts, and service-level agreements; strong communication, judgment, collaboration, and operational leadership skills.

Qualifications

Required Background

• Bachelor's degree in Cybersecurity, Computer Science, Information Systems, Engineering, or a related field and at least 7 years of relevant experience or;
• Master's degree with 4 years of relevant experience.
• In addition, a minimum of 3 years of direct people management or equivalent leadership of technical cybersecurity professionals, including coaching, delegation, and performance management.
• Equivalent work experience may be considered in lieu of degree.

Explore the Possibilities

South Jersey Industries employs a diverse range of talent - from construction contractors to environmental specialists. Regardless of the position, mentoring and networking, hands-on experience, gaining industry knowledge and the opportunity to make a meaningful impact on our business and in our communities are all exciting ways that we welcome our employees at SJI. And as a company committed to creating an engaging culture built on inclusion and diversity, you're sure to find an opportunity that makes you feel included, empowered, and ready to "bring your whole self to work" every day.

Benefits Package Overview

SJI offers a competitive and comprehensive benefits package to eligible employees.

The SJI "Total Rewards" Benefits Package include

• Flexible vacation, Paid Time Off, and Sick Leave package
• Comprehensive Health, Dental, and Vision Insurance
• Short-term and Long-term Disability Insurance
• 401(k), with generous company match
• Employee Resource Groups to encourage employee engagement, nurture professional development, and foster an inclusive environment.

Compensation Range

$114,000 - 182,400

We are committed to pay transparency and ensuring equitability compensation for all employees. The pay range for this position reflects the base salary only and does not include benefits, bonuses, or other forms of compensation that might be part of the total compensation package. The specific salary offered will be based on a candidate's qualifications, education, and experience.