Infusion Billing Specialist

About the role

See your work in a new light.

At LUX Infusion, we're reimagining infusion care to be more human, supportive, and connected. Inspired by lux -meaning light - we guide patients, providers, and partners through complex therapies with clarity, compassion, and confidence.

As a clinician-led, U.S.-based organization, we put people first - helping patients feel seen and supported through faster therapy starts, dedicated care coordination, and meaningful collaboration. Our commitment to inclusion, diversity, equity, and advancement (IDEA) is central to our culture, ensuring every team member feels valued and empowered to make a difference.

• Infusion Billing Specialist
• Schedule: Monday-Friday, 8:00 AM-5:00 PM EST
• Location: On-site | Plantation, FL
• See Your Work in a New Light

At LUX Infusion, we believe infusion care deserves more light: more warmth, more clarity, and more connection. That commitment extends beyond clinical care to the financial processes that help patients begin and continue therapy without unnecessary barriers.

We're looking for an experienced Infusion Billing Specialist who brings accuracy, accountability, and purpose to the reimbursement process. If you have a strong medical billing background and want your work to directly support patient access to infusion therapy, we'd love to hear from you.

Why This Role Matters

Accurate and timely billing is essential to keeping patients on therapy and ensuring our clinical teams can stay focused on what matters most: the patient.

As an Infusion Billing Specialist, you'll play an important role in submitting clean claims, verifying reimbursement information, resolving payment discrepancies, and supporting an efficient revenue cycle.

Your work will help

• Maintain uninterrupted patient access to infusion therapy
• Support clinical and operational teams through accurate revenue-cycle processes
• Ensure compliance with payer contracts and reimbursement requirements
• Strengthen a patient-first, clinician-led organization focused on quality outcomes

Behind every successful infusion is a billing process that works, and this role helps make that possible.

What You'll Do

• Prepare and submit insurance claims for home infusion services, including medications, nursing services, and supplies
• Process electronic pharmacy claims for Medicare Part D, Medicaid, and commercial insurance plans
• Ensure prescription reimbursement information is complete, accurate, and entered in a timely manner before weekly and month-end close
• Review documentation to ensure it aligns with billed services, coding, and expected reimbursement
• Review and accurately apply payments to patient accounts through final resolution
• Maintain knowledge of payer contracts, coverage criteria, and reimbursement guidelines
• Respond to billing inquiries and resolve discrepancies professionally and efficiently
• Stay current on billing regulations, coding guidelines, and payer requirements
• Work with clearinghouses and billing systems to support clean claims and efficient workflows
• Assist with billing-related data entry, administrative, and clerical responsibilities as needed

You may be a great fit if you bring

• Strong attention to detail and analytical skills
• A customer-service mindset combined with financial accuracy
• The ability to work effectively in a fast-paced, deadline-driven environment
• Strong written and verbal communication skills
• A sense of ownership and accountability
• A genuine understanding that accurate billing directly supports patient access to care

Required Qualifications

• High school diploma or GED
• Minimum of 2 years of medical billing and collections experience
• Experience providing customer service to internal and external stakeholders
• Basic proficiency with Microsoft Office, including Word, Excel, and PowerPoint

Preferred Qualifications

• 5+ years of medical billing and collections experience
• Previous home infusion or infusion therapy billing experience
• Experience with CareTend, CPR+, or similar healthcare billing systems

Additional information

Don't check every box? We still encourage you to apply. We value not only your experience, but also how you approach your work, solve problems, and support patients and your team.

Here, you'll find

• Purpose-driven work that directly supports patient access to care
• A patient-first, clinician-led culture
• Collaboration across revenue cycle, pharmacy, clinical, and operations teams
• A consistent Monday-Friday schedule
• Opportunities to grow alongside an organization building something meaningful

Come help us ensure accuracy supports access and see what's possible when patient care comes first.

Physical Demands

While performing the duties of this position, the employee may occasionally be required to stand, walk, or sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee may also be required to occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this role include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Other Requirements

Employees are expected to

• Participate annually in required legal and ethical compliance training
• Consistently act in compliance with LUX Infusion's legal, ethical, and compliance policies
• Adhere to all standards and procedures outlined in the LUX Infusion Compliance Manual
• Refrain from any behavior that could be considered unethical or unlawful

Expectations for All Employees

All LUX Infusion team members are expected to support the organization's mission, vision, and values by demonstrating integrity, dedication, compassion, and enthusiasm. This includes placing patients first, working collaboratively with a "stacked-hands" mindset, and maintaining a consistent focus on quality, accountability, and continuous improvement.

General Information

• The statements above are intended to describe the general nature and level of work performed by individuals in this role. They are not intended to be an exhaustive list of all responsibilities, duties, or skills required.
• This role operates in a fast-paced environment and requires the ability to prioritize competing demands, manage multiple tasks effectively, and seek guidance when appropriate.
• Employees in this position may be required to assist directly - or coordinate appropriate assistance - to ensure access to LUX Infusion's services for individuals with disabilities, including patients, visitors, employees, or others.