Inside Sales Representative

About the role

• Ideal Backgrounds
• Customer Service
• Telemarketing
• Experience using CRM, Microsoft Dynamics CRM experience is a plus

Responsibilities

• Answer incoming sales calls and talk to prospects regarding their interest in a Point of Sale system. Schedule demonstrations with a Sales Consultant.
• Call leads and “cold” prospects listed in CRM. Escalate qualified prospects to a Sales Consultant and schedule demonstration.
• Maintain accurate and up-to-date records in CRM
• Enter lead information into CRM system for new prospects from website, trade shows, vendor referrals, marketing campaigns and other lead sources
• Record your phone calls, emails and follow-up activities in CRM
• Update outdated information for leads and prospects resulting from employee turnover, address changes, business acquisitions, etc.
• Cold call new prospects from marketing lists and directories. Coordinate targeted list with Marketing Manager
• Your performance will be measured in CRM so updates from all activities into CRM is essential
• Review feedback call scripts and customer interactions with Sales Director and Marketing Manager.

Correspondence

• E-mail prospects e-brochures and additional information as follow-up to your calls or at the request of Sales Consultants
• Compose e-mail responses to prospects
• Prepare and e-mail reference lists for specific areas or industries as requested by prospects

• General Tasks
• Complete weekly Marketing Reports
• Attend sales and marketing meetings

Qualifications

• Clear, confident and business-like speaking voice.
• Ability to read from script but sound conversational. Discipline to rehearse and prepare is important.
• Meet or exceed daily and weekly outbound call and demonstration schedule goals. Must be willing to cold call and maintain motivation when prospects say ‘no.’
• Must have good computer skills and desire to improve proficiency on: Microsoft Outlook, Word, Excel and other company applications such as Microsoft Dynamics CRM.
• Excellent communication and customer service skills. Strong commitment to customer satisfaction.
• Writing skills for communication with prospects and customers
• Ability to work with minimal supervision in a busy work environment

Additional Information: Benefits

• Medical insurance available
• Paid vacation
• Casual and fun work environment

Career path to Account Manager or Sales Consultant based on performance

• Hours
• 40 hour work week. Monday – Friday. 9-6
• Job is located in West Houston

All your information will be kept confidential according to EEO guidelines.