Inside Sales Representative - Warehouse

About the role

Since 1974, United Central Industrial Supply, a SunSource company, has been providing industrial operators throughout North America the components and services they need, when they need them. Our span of product offering, manufacturing partnerships, and our unmatched customer service has been the cornerstone of our success.

Inside Salesperson - Warehouse

Provides sales support services to customers by displaying product knowledge, a willingness to solve service questions, and preparing orders for walk-in customers and phone in orders.

Primary Functions

• Sells products and services to customers over the telephone and assist walk-in customers by picking orders from warehouse and loading purchases.
• Provides pricing, delivery and product information as directed by supervisor.
• Arranges and follows up repairs and returned merchandise, acting as an "agent" for the customer.
• Assist outside salesmen with customer service and product information as requested.
• Provides back-order and warranty information.
• Assist walk-in customers by preparing orders and may assist in the loading of purchases.
• Follows through on customer inquiries and complaints.
• Become familiar with all products and services provided.
• Any other duties the supervisor feels necessary to fulfill the objectives of the company

Additional Functions

• Assists in annual inventories or other inventories.
• Attends company, department or individual training or meetings to include but not limited to product knowledge, vendor information or safety.
• May assist in the training of new inside sales personnel.
• Maintains store appearance through directed housekeeping activities.
• Assist counter sales, inventory control and other department's personnel as required.