Installation Technician

About the role

Homeland Safety Systems, Inc., is a rapidly expanding and ever-changing company with a core focus in industrial and commercial security consulting, design, engineering, and installation of access control, CCTV, and communication equipment for high end, complex electronic security systems. We currently serve Louisiana, Texas, Arkansas, and Mississippi.

We are looking for a proven Installation Technician professional who will perform installations of electronic control systems and provide a trademark level of customer service. This position will also assist in the maintenance and service on all Homeland security solutions, ranging from intrusion alarms to detection locking systems and more.

This role is located in St. Rose, Louisiana.

In this role you will

• Use approved project documents and maps to properly and efficiently install and service all Homeland security solutions.
• Perform needed installs and service through activities such as running electrical wiring in crawl spaces and related activities such as drilling, trenching, etc.
• Responsible for connection of control panels, application requirements, wire concealment, and security software installation
• Inspect installation sites and study work orders, building plans, and installation manuals to determine materials requirements and installation procedures have been met.
• Conduct routine maintenance of installed equipment.
• Identify, troubleshoot, and resolve issues.
• Train customers on proper use and navigation of the software and equipment
• Maintain proper documentation on all work performed and equipment used in accordance with established policies.
• Communicate and coordinate work efforts with the operations staff and other technicians.
• Build and maintain a positive rapport with customers.
• Complete Daily Project Reports
• Keep informed of new products and developments.
• Perform a variety of marginal duties not listed, to be determined and assigned as needed.
• Manage a technician crew and job site, as needed.
• Maintain client privacy and confidentiality.

You've got what it takes if you have

• The ability to travel up to 75%
• Clean background
• Current driver's license and clean driving record (MVR)
• Ability to pass a state and federal background check to obtain industry licenses and security clearance.
• Must pass pre-employment and random drug screens (Required by State Law)
• Flexible schedule. Must be available for nights/weekend work, as well as out of town - overnight travel, as needed.
• Must have or be capable of acquiring appropriate state licensing. Full-time employment requires obtaining a state license and successfully competing Level 1 certification.
• A working knowledge and understanding of electronics.
• Strong organizational skills that reflect ability to perform and prioritize multiple tasks with attention to detail.
• Possess a dedication to working in a fast-paced environment.
• Possess excellent time management, planning, and forward-thinking skills.
• Possess excellent telephone etiquette, communication, and listening skills.
• Possess the ability to self-motivate and work with little supervision.
• Ability to troubleshoot and repair other electronic components, including board level work, relays, networking equipment, computer hardware, and other CCTV equipment (both network and analog)
• Operate hand tools and equipment necessary to perform all associated tasks.
• Demonstrate proficiency in reading and understanding electrical schematics, site maps and drawings, and related documents associated with the installation and service of security systems.
• Present a professional image both in personal and vehicle appearance.
• Maintain a professional demeanor with customers and employees.
• Must be able to climb ladders and work on lifts as needed.
• Must be able to lift at least 50 pounds.

Extra dose of awesomeness if you have

• Security Installation (possessing a LASFM Security Endorsement)
• Fire Alarm or other Life Safety field.
• Electrician Apprentice (90v +)
• Network Administration (Certification not required, but training for CCNA, MCSE, etc.)
• Other relevant electronics fields

Additional information

The duties, responsibilities, and requirements listed above are not all inclusive of potential requirements for all assignments covered under this job description.

Benefits

• Employer subsidized Health Insurance
• Dental & Vision Insurance
• 401k Retirement Plan
• 401k Matching
• Paid time off for Major Holidays
• Vacation time after one year.

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