Insurance Coordinator

About the role

Our office, Westchester Implant and Oral Surgery Group (NY) is seeking an Insurance Coordinator to join our busy specialty practice.

As an Insurance Coordinator, you will play a vital role in ensuring our patients receive the maximum benefits from their insurance coverage while delivering exceptional patient experiences.

Your Responsibilities

• Verify patients' dental insurance coverage and benefits.
• Communicate with insurance companies to obtain pre-authorizations for treatments.
• Assist patients in understanding their insurance coverage and estimated costs.
• Submit accurate and timely insurance claims electronically and via mail.
• Follow up on outstanding insurance claims, appeals, and denials.
• Maintain up-to-date knowledge of dental insurance policies and industry changes.
• Collaborate with the front desk and clinical teams to ensure accurate patient information and treatment codes.
• Provide excellent customer service by addressing insurance-related inquiries and concerns.
• Educate patients on available payment options for uncovered services.

Additional information

As one of the essential members of our office, you will also help to facilitate/coordinate other office responsibilities as needed.

Your Background

Are you a detail-oriented and organized individual with a passion for dental care and exceptional customer service? We are currently seeking a Dental Insurance Coordinator to join our team and play a crucial role in ensuring smooth insurance operations for our patients. As a vital part of our practice, you will be responsible for managing insurance claims, facilitating billing processes, and providing top-notch support to our patients regarding their insurance-related inquiries. You also have the following:

• Previous experience in a similar role equating to 3-5 years of experience in similar work
• High school diploma or equivalent.
• Previous experience as a dental insurance coordinator or in a similar role is preferred.
• Excellent communication and interpersonal skills.
• Detail-oriented with the ability to maintain accurate records and documentation.
• Proficiency in dental practice management software and Microsoft Office Suite.
• Ability to multitask and manage time effectively in a fast-paced environment.
• Problem-solving skills to navigate insurance claim discrepancies and denials.
• High level of professionalism and a patient-centric attitude.

If this sounds like you, you will fit right in with the team!

Your Benefits & Perks

• BCBS Medical & Dental insurance Options
• VSP Vision Coverage
• Complimentary Life Insurance Policy (employee only)
• Short-term & Long-Term Disability
• Pet Insurance Coverage
• 401(k) plan w/match options
• HSA / FSA Account Access
• Identity Theft Protection
• Legal Services Package
• Hospital/Accident/Critical Care Coverage
• Paid Time Off

• Interview Location: 4 Cromwell Place White Plans, NY 10601
• #priority

We believe in transparency through the talent acquisition process; we support our team members, past, future, and present, to make the best decision for themselves and their families. Starting off on the right foot with pay transparency is just one way that we are supporting this mission.

Position Base Pay Range $28—$32 USD

• Specialty1 Partners is the direct employer of non-clinical employees only.
• For clinical employees, the applicable practice entity listed above in the job posting is the employer.
• Specialty1 Partners generates job postings and offer letters to assist with human resources and payroll support provided to the applicable practice.
• Clinical employees include dental assistants and staff assisting with actual direct treatment of patients.
• Non-clinical employees include the office manager, front desk staff, marketing staff, and any other staff providing administrative duties.

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