Intake Coordinator

Pay

• $18-$20/hour (based on education and experience)
• Schedule: Sunday-Thursday, 8:00 AM-4:30 PM
• Location: 3094 Charles Town Rd, Kearneysville, WV 25430

Make a Difference From Day One!

Looking for a rewarding opportunity where organization, communication, and compassion come together?:

As an Intake Coordinator, you'll play an important role in welcoming individuals into treatment and helping them take their first steps toward recovery. You'll guide clients through the admission process, coordinate with clinical and administrative teams, and help ensure a smooth transition into care.

At Pyramid Healthcare, we're committed to making a difference in the lives of individuals impacted by substance use and mental health challenges. Since 1999, we've grown to more than 80 programs across 8 states, providing a full continuum of behavioral healthcare services.

What You'll Do

• Welcome new clients and guide them through the admission and discharge process.
• Explain and complete admission paperwork, verify insurance and identification information, and establish client records.
• Coordinate with clinical, administrative, and external partners to support successful admissions and discharges.
• Communicate with probation, parole, employers, and other contacts when needed.
• Complete required documentation, level-of-care assessments, and discharge summaries.
• Help coordinate aftercare planning and connect clients with appropriate follow-up services.

What We're Looking For

• High school diploma or equivalent required.
• Associate's or bachelor's degree in a human services-related field preferred.
• Strong communication, organization, and attention to detail.
• Ability to manage multiple responsibilities while maintaining a compassionate, professional approach.
• An interest in behavioral healthcare and helping individuals begin their recovery journey.

Additional Benefits & Career Development

• Healthcare When You Need It: No-cost virtual Urgent Care, Primary Care, and Mental Health visits through First Stop Health (for eligible employees).
• Get Paid on Your Schedule: Access up to 50% of your earned wages before payday through UKG Wallet.
• Build Your Future: Access training and professional development opportunities to strengthen your skills and grow your career.

Join Pyramid Healthcare and become part of the team that helps make recovery possible, starting with the very first interaction!

Pyramid CORE Values

• We are committed and proud to live our CORE values and use them to inspire those around us.
• Our employees are expected to align with these values, behaviors, and standards.
• We are held accountable for upholding these CORE Values: INTEGRITY is striving to be honest, transparent, and ethical when dealing with clients, staff, and the community.

• DEDICATION is demonstrating an unwavering commitment to always provide exceptional care and support to those we serve is needed daily.
• COLLABORATION is a steadfast, team-focused approach; working together to achieve excellence.
• PASSION is genuine, compelling, and relentless desire to improve lives and support Pyramid Healthcare's mission.

Total Rewards for Full-Time Positions

• Medical, Dental, and Vision Insurance
• Flexible Spending Accounts
• Life Insurance
• Paid Time Off
• 401(k) with Company Match
• Tuition Reimbursement
• Employee Recognition Programs
• Referral Bonus opportunities
• And More!