Intake Therapist

About the role

• Title: Intake Therapist
• Reports to: Director of Central Intake
• Department/Location: Virtual, Clinical REMOTE
• FLSA Status: Exempt

Role Summary

The Intake Therapist plays a vital role in Guidelight Health's mission to provide compassionate, individualized mental health care. As the first point of contact for potential new clients, you will conduct in-depth biopsychosocial assessments to understand their unique needs of each client, guiding them to the right level of care.

Through thoughtful evaluation and communication, you will facilitate a seamless transition into treatment, setting the foundation for meaningful progress. Additionally, you will collaborate closely with the clinical team, communicating relevant information about new admissions and ensuring seamless coordination.

Role Responsibilities

• Conduct thorough biopsychosocial intake assessments to evaluate client needs, strengths, and readiness for treatment.
• Serve as the first point of contact for potential clients, creating a welcoming and supportive introduction to Guidelight Health.
• Determine the most appropriate level of care for each client, ensuring alignment with their clinical needs and treatment goals.
• Clearly and compassionately communicate program expectations, treatment options, and next steps to clients and their families.
• Collaborate closely with the clinical treatment team, providing detailed assessment findings to support individualized care planning.
• Identify potential barriers to treatment engagement and work with clients and families to address concerns.
• Maintain accurate, timely, and compliant documentation of all assessments, recommendations, and communications.
• Stay informed on best practices in intake assessment and client engagement to continuously enhance the admissions process.

Required Qualifications

• Requires master's degree in psychology, counseling, social work, marriage and family therapy, or related field.
• Valid state Independent licensure as a Licensed Independent Clinical Social Worker (LICSW), Licensed Mental Health Counselor (LMHC) Licensed Marriage & Family Therapist (LMFT), or equivalent in the state of Massachusetts.
• Willingness and ability to obtain additional state licenses, as requested
• If eligible based on licensure status and applicable state regulations, must be willing to provide formal clinical supervision to associate-level clinicians as part of Guidelight's supervision program. This includes actively supporting the development of associate licensed professionals in accordance with organizational standards and state-specific supervisory requirements.
• Experience in behavioral therapy and counseling.
• Strong interpersonal, communication, and problem-solving skills.
• Ability to work independently and as part of a team.
• Demonstrated proficiency in the use of Microsoft Office and the ability to use various software programs.

Preferred Qualifications

• Experience providing Intake Assessments and offering treatment recommendations
• Previous IOP/PHP/Residential experience

Benefits & Perks

• At Guidelight, we value a work-life integration culture.
• This approach allows our teammates to focus on what matters most to them, while also caring for our clients and fellow teammates.
• We have found that this promotes a sustainable and successful culture, and we offer the following benefits to our teammates to demonstrate this commitment to each other.

As a Guidelight teammate, working 32+ hours per week, you'll enjoy a comprehensive benefits package, including:

• Health & Wellness: Medical, dental, vision, HealthJoy unlimited therapy, UHC wellness program, HSA/FSA options, and pet insurance.
• Time Off: Responsible PTO, in lieu of a traditional accrual-based policy, which allows full-time and part-time employees to take the time they need, when they need it, while ensuring continuity of care and team collaboration
• 401(k): With company match.
• Licensing: All licensing fees covered, including opportunities for cross-licensure when applicable.
• Professional Development: Annual stipend for tuition reimbursement, ongoing education, or CEUs.
• Clinical Supervision & Growth: Pre-licensed clinicians receive structured clinical supervision toward licensure, and all clinicians benefit from best-in-class supervision grounded in our state-of-the-art PHP/IOP curriculum.