Integrated Care Specialist (non certified MA)

Essential Job Functions

• Make appointments and/or referrals for PCP or Medical Specialty.
• Maintain the Integrated Care Coordinators schedule including appointment reminders, scheduling appointments and rescheduling following a cancellation or no show.
• Prepares and mails caring contacts to clients determined to be at a risk of suicide as directed by Integrated Care Coordinator.
• Assists clients in navigating the healthcare environment to ensure appropriate access to care.
• Assists with coordination/access to services that address social determinants of healthcare outcomes:
• Assist with options for transportation to healthcare appointments
• Assist client in obtaining housing resources
• Assists with access to other community resources e.g., public assistance and financial benefits
• Develops knowledge base of other healthcare providers in the service area and collaborate, as needed
• Documents tracking for appointments, medication, and other healthcare needs for assigned clients, as needed

Education

• High School diploma or GED
• Preferred, but not required training as a Medical Assistant

Experience

• One year of experience working in a hospital, physician office, or behavioral care clinic
• Experience in community setting or integrated care environment.

Physical Demands

• Position may require lifting of 20 pounds maximum, with lifting or carrying of items weighing up to 10 pounds, or requires significant periods of walking or standing
• Normal tasks may involve exposure to blood or bodily fluids
• Reliable transportation for travel between clinic locations if needed.

Time Type: Full time