Internships Coordinator - NNME

About the role

Grand Canyon University! One of Arizona's leading institutions of higher learning. Located in the Valley of the Sun in the heart of Phoenix, Arizona. GCU is an institutionally accredited, private, nondenominational Christian University.

The Internships Coordinator is responsible for coordinating day-to-day internship operations, including student support, employer logistics, posting management, communications, and data tracking. This role supports internship program delivery and helps ensure students and employers have a consistent, high-quality experience.

What you will do

• Support employer onboarding and internship logistics (position details, timelines, interview coordination, start/end dates, and check-ins); coordinate internship postings and ensure timely review, accuracy, and alignment with program standards.
• Provide student communications and support related to internship search, applications, required documentation, and program expectations; Support marketing/outreach efforts by updating web content, flyers, email templates, and social media messaging as assigned.
• Track student participation, placement status, and outcomes; compile basic reports for the internship team and campus partners.
• Maintain internship records, agreements, and documentation in university systems; ensure files are organized and audit ready.
• Assist with internship events and programming (industry/partner meetings, company tours, employer info sessions, workshops, and internship showcases).
• Provide exceptional customer service to students, employers, alumni, and campus partners; triage questions and route complex issues to the Manager; Coordinate with university academic departments to resolve student/employer issues and support successful internship completion.
• Perform other duties as assigned to advance the goals and objectives of the department and University.

What you will need

• Associate's degree plus relevant experience, or Bachelor's degree from an accredited institution.
• Administrative coordination experience in higher education, workforce development, or employer-facing roles; comfort working with multiple stakeholders and managing confidential student information.
• Willingness to work non-standard hours as needed for event support, including occasional evenings or weekends.
• Must pass pre-employment background investigations.
• Demonstrate through appropriate behavior, a positive example to students by supporting the University's Doctrinal Statement, Ethical Position Statement and Mission of Grand Canyon University.

Bonus

• Experience with career services platforms (e.g., Handshake) and/or CRM tools; experience coordinating events and schedules; familiarity with experiential learning/internship processes.