IS Network Engineer

About the role

Exceptional care starts with exceptional people.

For us, this is more than a job- it's a calling. It's waking up each day, looking for ways to make a difference with a compassionate, inclusive and talented team. Ochsner empowers you to discover your passion, reach your potential, and Pursue Your Purpose. Exceptional care starts with exceptional people and teams. Together we are leading the way.

This job ensures the stability, integrity, and efficient operation of the information systems by monitoring, maintaining, supporting, and optimizing all networked software and associated operating systems. Identifies, communicates, and resolves issues in order to maximize the benefit of information technology systems.

Participates in technical research and development to enable continuing innovation within the infrastructure, and ensures that system hardware, operating systems, software systems, and related procedures adhere to organizational values. Oversees architecture and engineering management processes within Infrastructure and Operations.

Provides level three support for both infrastructure administration and technical support, in restoring service and resolving incidents, and in information technology service performance and capacity management.

Assists project teams with technical issues in the initiation and planning phases of our standard project management methodology and participates in projects focused on smoothing the transition from development staff to production staff by performing operations activities within the project life-cycle.

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company's discretion.

Education

Required - High school diploma or equivalent.

Work Experience

• Required - 2 years information technology experience with m aster's degree;
• OR
• 4 years information technology experience with bachelor's degree;
• OR
• 6 years information technology experience with associate's degree;
• OR
• 8 years of information technology experience.

Knowledge Skills and Abilities (KSAs)

• Effective verbal and written communication skills and ability to present information clearly and professionally.
• Strong interpersonal skills.
• Proficiency working with databases, on-line solutions and programming languages.
• Analytical skills and ability to use logical thought processes in order to formulate solutions to problems.
• Ability to work under stressful situations so that communications with users, IS staff, and vendors continue to be objective and professional at all times.
• Ability to work with frequent interruptions and frequent changes in priorities.
• Ability to move through the hospital and off campus sites, engage in occasional out of town travel and work a flexible schedule including nights, weekends, extended shifts, etc.

Job Duties

• Facilitates the day-to-day operation of the infrastructure and maintains proper levels of system and data availability.
• Provides installation and support of the technology infrastructure.
• Installs and maintains technology related devices.
• Coordinates multiple projects including personnel and resource coordination, documentation and management reporting.
• Provides Level III Network Server and Infrastructure support and coordinates and schedules activities with PC support staff.
• Develops and promotes the use of standards, policies and procedures governing use and management of technology systems.
• Participates in training, professional development and quality improvement activities.
• Performs other related duties as required.

Additional information

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.

Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.

This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.

Physical and Environmental Demands

Very Heavy Work - Exerting in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds of force constantly to move objects. Physical Demand requirements are in excess of those for Heavy Work. (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work.

Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible.

NOTE: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible.

Normal routine involves no exposure to blood, body fluid or tissue and as part of their employment, incumbents are not called upon to perform or assist in emergency care or first aid.

There is no occupational risk for exposure to communicable diseases.

Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.

Are you ready to make a difference? Apply Today!

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Please refer to the job description to determine whether the position you are interested in is remote or on-site. Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington, and Washington D.C.

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