IT Action Item Officer

About the role

• Serve as the principal aide and technical advisor to the Information Technology (IT) Branch Chief, functioning as a force multiplier to ensure the seamless alignment of strategic objectives with daily operational execution. This role requires a unique blend of high-level technical acumen, strategic coordination, and administrative excellence to manage the tempo and efficiency of the branch.
• Provide direct support to the IT Operations Branch Chief and Technical Advisor as needed, assisting with special projects, task management, and strategic initiatives to ensure leadership's objectives are met.
• Act as a primary point of contact for the Branch Chief, providing analysis and recommendations on operational matters, emerging technologies, and strategic initiatives.
• Translate complex technical data from operational teams into clear, concise reports, summaries, and executive-level briefings for leadership.
• Collaborate closely with the Technical Advisor to evaluate emerging technologies, providing operational insights and hands-on assistance in the assessment of their potential impact and integration feasibility.
• Prepare and refine technical documentation, formal responses, and presentations on behalf of the Branch Chief.
• Receive, analyze, and manage incoming taskers from higher leadership, ensuring they are properly assigned to the appropriate section, tracked, and completed on schedule.
• Serve as the central point of coordination between the Branch Chief and Section Chiefs, facilitating collaboration on cross-functional projects, de-conflicting resources, and monitoring progress against established milestones.
• Maintain a comprehensive view of all ongoing projects and operational activities within the branch, providing regular status updates to the Chief and proactively identifying potential risks or delays.
• Assist the Branch Chief in overseeing daily IT operations, helping to prioritize tasks, manage workflows, and ensure operational readiness and stability.
• Manage the Branch Chief's calendar for strategic engagements, schedule key meetings with internal and external stakeholders, and prepare all necessary read-ahead materials.
• Streamline administrative processes within the branch, including managing information flow, organizing branch-level documentation, and ensuring compliance with organizational policies and procedures.
• Take the lead on special projects and initiatives as delegated by the Branch Chief, driving them from conception to completion.

Education

Requires 3 to 10 years of experience and a Bachelor's or Master's degree in the applicable discipline. This skill level typically performs all functional duties independently.

Must be able to obtain and maintain a TS/SCI Security Clearance.