IT Application Development - Senior/Specialist

About the role

This is an anticipated opening.

The Board of Industrial Insurance Appeals (BIIA) is offering a challenging and rewarding opportunity for the right individual to make a difference through serving the state of Washington. Our employees are our most valuable resource: diverse, energetic, innovative thinkers who care equally about producing quality work and serving the public. You can read the BIIA's Pro-Equity Anti-Racism statement here.

About the Position

Reporting to the Application Development Supervisor, this position is a senior-level member of a five-person application development team. The position performs application development, design, coding, testing, and implementation, and will serve as the SQL Server Database Administrator and Salesforce application system administrator. Duties include, but are not limited to:

• Supporting and sharing advanced knowledge of Salesforce programming techniques with development team members to enhance their skills to support the agency's primary business application.
• Creating and maintaining reports and ad-hoc queries in SQL and Salesforce in response to user, management, and public disclosure requests.
• Supporting the agency's Intranet and Internet websites and assorted applications.
• Supporting the agency's Continuing Legal Education application using PowerBuilder.
• Supporting the agency's MS Word ribbon and templates.

Minimum Qualifications

• Bachelor's degree or higher in Computer Science, Computer Engineering, or related field. Relevant work experience may substitute, year for year, for the required education.
• At least seven (7) years of experience programming in Salesforce and as a system administrator.
• At least three (3) years of experience programming in MS SQL using Visual Studio and MS SQL Tools.
• At least three (3) years of experience programming in ASP.Net, C#.Net, VBScript, and JavaScript.

The experience may have been gained concurrently.

Desired Qualifications

• At least eight (8) years of experience programming in ASP.Net, C#.Net, VBScript, JavaScript, PowerBuilder, Salesforce, or other well-known system applications, developing business requirements and designing and architecting complex computing solutions.
• At least three (3) years of experience programming in DocuSign CLM application development.
• At least two (2) years of experience programming in MuleSoft.

Job-Specific Competencies

Demonstrated ability to

• Serve as the database administrator for Microsoft SQL Server and database and system administrator for Salesforce.
• Program and develop applications using Salesforce, DocuSign CLM, MuleSoft, PowerBuilder, VBScript, VB.NET, C#, ASP.NET, JavaScript, HTML, MS Word, and SharePoint.
• Develop and maintain queries and reports using Salesforce Report Writer, SOQL, Apex Scripting, and MS SQL.
• Develop, design, and architect complex programmatic solutions with limited oversight and assistance.
• Review and troubleshoot user and management inquiries quickly, efficiently, and politely, and know when to ask for assistance.
• Review and re-write previously-written code in compliance with specifications and standards.
• Create clear, concise user documentation.

BIIA Core Competencies

• Accountability: Takes responsibility for own actions and can be relied upon to achieve excellent results with little oversight.
• Adaptability to Changing Needs/Flexibility: Embraces changing business needs and adapts approach, goals, and methods to achieve success.
• Customer Focus: Builds and maintains internal and external customer satisfaction with the services offered by the organization.
• Diversity and Inclusion: Recognizes the value of cultural, ethnic, gender and other individual differences. Understands differences in and responds appropriately to others.
• Effective Respectful Communications: In a respectful manner, conveys clear messages that are effective in communicating information and ideas with others.
• Ethics and Integrity: Earns trust, respect, and confidence of coworkers and customers through honesty, candor, and professionalism in all interactions.
• Relationship Building: Builds constructive working relationships characterized by a high level of teamwork, cooperation and mutual regard.
• Safety Focus: Adheres to all workplace safety laws, regulations, standards and practices.

Statewide Equity Competencies

• The ability to take action to learn and grow: Takes responsibility for knowing their own strengths and weaknesses and uses their learning to make government programs and processes more efficient and effective to serve all in Washington.
• The ability to take action to meet the needs of others: Flexible, adaptable, customer-service focused, and willing and able to empathetically respond to the unique needs of the people they work with and serve.

Notes

• This position requires in-person work in the Olympia Office five days a week during the initial training period. This will be reduced to three days per week and eventually to an optional full-time telework position.
• Extended hours and/or work on weekends/holidays may be required if the need arises.
• Travel is required on occasion to the eight BIIA facilities around the state, and to attend training and meetings.
• This position is included in the bargaining unit represented by the Washington Federation of State Employees.

Application Process

• Interested candidates must apply online.
• Your online application must include at least three professional references.
• You must also attach the following:

• A cover letter specifying how you meet the qualifications listed above (no more than two pages).
• A current resume.

Additional information

Please attach the required documents in the "provide attachment" section of the online application. Only applicants who meet the required qualifications and submit all of the required documents by the closing date will be considered.

Questions? If you have any questions about the position or application process, please contact Christy Sterling, Human Resources Manager, at, ext. 1123 or.