IT Business Analyst - Bilingual (English/ Korean)

About the role

• Act as the primary liaison between client stakeholders and internal IT/development teams.
• Gather, analyze, and document business and system requirements from clients.
• Coordinate with development teams to ensure requirements are clearly understood and implemented.
• Track and monitor project progress, including completed tasks, pending items, delays, and change requests.
• Prepare and maintain project documentation, status reports, and meeting summaries.
• Facilitate communication and follow-ups between clients and technical teams to ensure timely delivery.
• Support User Acceptance Testing (UAT), including documentation, issue tracking, and validation.
• Provide regular project updates and executive summaries to stakeholders.
• Assist in managing ongoing system maintenance requests and enhancement tracking.

Qualifications & Requirements

• Bachelor's degree in Business Administration, Information Systems, Computer Science, or a related field.
• Minimum 3 years of experience as a Business Analyst or in a similar role within an IT project environment.
• Hands-on experience supporting IT development or system maintenance projects.
• Strong documentation, analytical, and project coordination skills.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
• Excellent written and verbal communication skills.
• Ability to manage multiple tasks and work in a fast-paced client-facing environment.
• Bilingual in English and Korean

Benefits

• Medical Insurance
• Vision Insurance
• Dental Insurance
• 401(k)
• Paid Sick hours

Additional Information

All your information will be kept confidential according to EEO guidelines.

• NO C2C