IT Field Service Technician I

About the role

SIXT is looking for an IT Field Technician I to support the installation, configuration, and deployment of technology across our growing North American branch network. In this hands-on role, you will help bring new SIXT locations online while providing technical support to existing branches. You will work closely with our IT teams to ensure equipment, connectivity, and systems are ready for business operations.

This position requires 40-50% nationwide travel and the ability to work independently in a fast-paced environment.

YOUR ROLE AT SIXT You will install and configure workstations, printers, kiosks, network equipment, and other technology at new and existing SIXT locations You will run, terminate, and test structured cabling, including Cat6 and Cat6A, while coordinating with contractors to ensure site readiness You will prepare and deploy devices using standard imaging and provisioning processes to ensure equipment is ready for use You will perform network connectivity testing, verify VLAN configurations, and troubleshoot hardware and connectivity issues You will provide Tier 1 and Tier 2 on-site technical support during branch openings and assist employees with hardware, software, and peripheral issues You will maintain accurate installation documentation, equipment inventory, and go-live checklists while coordinating with IT teams for ongoing branch support YOUR SKILLS MATTER IT Support Experience You have 2+ years of experience in IT field services, desktop support, or a similar technical support role Cabling & Installation You have hands-on experience running, terminating, and testing Cat6 or Cat6A cabling and installing IT equipment Technical Knowledge You have experience configuring, imaging, and troubleshooting Windows 10/11 devices, along with a basic understanding of TCP/IP, DHCP, VLANs, and Wi-Fi Troubleshooting Skills You have the ability to read network diagrams, resolve technical issues independently, and provide on-site support in a fast-paced environment Organization & Communication You have strong organizational skills, attention to detail, and the ability to coordinate with internal teams and external contractors Travel & Flexibility You have a valid driver's license and the flexibility to travel 40-50% nationwide to support branch openings and existing locations WHAT WE OFFER Comprehensive Health Insurance Medical, dental, and vision coverage, along with life insurance and wellness benefits Paid Time Off & Sick Leave Generous paid time off and sick leave to support your work-life balance Career Growth Opportunities to develop your career within a growing global organization Exclusive Employee Rentals Special discounts on SIXT vehicle rentals for employees Collaborative Culture Work alongside supportive teams in an international environment Professional Development & Additional Perks Opportunities to expand your technical skills, a 401(k) with company match, and additional employee discounts