IT Governance Manager

About the role

This role owns APCO's Technology Procurement and Contract Governance program, the framework every IT vendor contract passes through from request to execution, storage, enforcement, and renewal.

APCO depends on its technology vendors for its success. We need to select the right vendors at the right price, monitor their performance, and hold them accountable through sound contracts and effective oversight.

This person manages the governance workflow end to end. They coordinate business, architecture, security, and budget approvals, negotiate commercial terms, ensure business language and protections are in place, identify required ancillary agreements, and prepare agreements for Legal review. They are also expected to continuously improve the process itself by clarifying ownership, removing bottlenecks, and focusing effort on agreements that are ready to move forward.

Qualifications

• 5+ years of experience in IT contract management, technology procurement, vendor governance, or a related field.
• Strong working knowledge of IT contract terms, including SaaS, licensing, SLAs, NDAs, data protection, and DSAs.
• Experience designing or managing multi-stakeholder approval workflows.
• Proven experience working closely with Legal, Information Security, and Finance teams.
• Demonstrated ability to negotiate commercial terms with vendors.
• Highly organized, with experience maintaining contract repositories and tracking systems.
• Clear written communicator who can explain risks and process changes to technical, legal, and business audiences.
• Comfortable driving accountability across teams without direct authority.

Preferred Qualifications

• Experience with CLM or workflow platforms (e.g., Ironclad, DocuSign CLM, ServiceNow, Coupa) and process diagramming tools (e.g., Lucid, Visio).
• Familiarity with security and privacy frameworks such as SOC 2, GDPR, CCPA, or [industry-specific regulations].
• Understanding of API and system integration concepts as they relate to contracting.
• Certifications such as WorldCC (IACCM) Contract Management, CPSM, or CPM.
• Paralegal, contracts administration, or legal background.

Additional information

• At APCO, the way we work matters just as much as the results we deliver. Our values guide how we work, how we partner, and how we deliver results.
• We C.A.R.E.
• Committed - We build strong, high-trust relationships with our partners and each other.
• Accountable - We take ownership of outcomes and hold ourselves to the highest standards of performance and integrity.
• Results-Driven - We focus on delivering measurable outcomes that create value for our partners and our business.
• Excellent - We strive for excellence in everything we do while balancing short-term performance with long-term success.
• If you're excited about joining a team that values collaboration, accountability, and continuous improvement, we'd love to hear from you.

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