IT Intern
- Location
- Irving, TX · On-site
- Job type
- Full-time
- Level
- Entry level
- Education
- Bachelor's degree
- Listed
- 19 days ago
Skills & highlights for this role
- Basic understanding of computer hardware
- Basic understanding of software and operating systems
- Basic understanding of common applications
- Strong problem-solving skills
- Clear communication skills
- Ability to prioritize tasks and maintain accurate documentation
Also useful
- Service management tools
- Collaboration platforms
- Willingness to learn new technologies
About the role
Line of Business: Service & Support About Us Heidelberg Materials is one of the world's largest suppliers of building materials. Heidelberg Materials North America operates over 450 locations across the U.S. and Canada with approximately 9,000 employees. An internship with Heidelberg Materials is a unique experience.
You'll receive hands-on training and mentorship from some of the most talented professionals in the industry, while making meaningful contributions throughout your time with us. Interns also have opportunities to engage with senior leadership, participate in community initiatives, and build lasting connections with peers both inside and outside the workplace.
What You'll Be Doing Partner with a Heidelberg Materials analyst to support and resolve assigned self-service tickets and service requests, ensuring prompt, accurate, and professional assistance to end users. Assist with setting up, configuring, and deploying computers and other IT equipment. Document support requests, troubleshooting steps, and resolutions in the service management system.
Support user account access, password resets, and routine IT requests. Collaborate with IT team members to improve documentation and the overall user support experience. What Are We Looking For Currently pursuing a degree or relevant education in Information Technology, Computer Science, Information Systems, or a related field. Basic understanding of computer hardware, software, operating systems, and common applications.
Strong problem-solving skills with an interest in troubleshooting technical issues. Clear communication skills with a customer-focused approach. Ability to prioritize tasks, stay organized, and maintain accurate documentation. Collaborative, dependable, and willing to learn new technologies. Work Environment Office-based environment with regular interaction with employees and IT team members.
Frequent use of computers, service management tools, collaboration platforms, and other technology. May involve setting up, moving, or connecting computers, monitors, and related IT equipment. Opportunity to work both independently and collaboratively while learning in a hands-on IT support environment.
Equal opportunity and legal notices
Equal Opportunity Employer - Minority / Female / Veteran / Disabled #Intern
From Heidelberg Materials's careers page, first listed on Rolev.ai on October 22, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
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Common questions
Where is the IT Intern job at Heidelberg Materials located?
This IT Intern position at Heidelberg Materials is located in Irving, TX (On-site). Always check Heidelberg Materials's application page for specific state eligibility or relocation policies.
What qualifications are required for IT Intern at Heidelberg Materials?
For the IT Intern role, Heidelberg Materials highlights a bachelor's degree; experience with Basic understanding of computer hardware, Basic understanding of software and operating systems, Basic understanding of common applications, Strong problem-solving skills, Clear communication skills, Ability to prioritize tasks and maintain accurate documentation. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the IT Intern position at Heidelberg Materials?
This listing links directly to Heidelberg Materials's Workday application page. You can apply directly on Heidelberg Materials's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Workday application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.