IT Manager
- Location
- Decatur, GA
- Listed
- Today
About the role
Responsible for managing the Agency’s (IT) end-user support operations, including the IT Helpdesk and Field Support teams. Accountable for ensuring all Helpdesk metrics, including ticket service level agreements (SLAs) and response times, are met, and for managing after-hours support coverage.
Responsible for IT asset management and asset tracking, and for managing projects, including new store rollouts and the implementation of new technology. Works with the Director of IT Operations and Security to ensure IT support services meet current and future business needs.
Accountable for ensuring continuity of computer services for all computer users in the Agency through planning, technical leadership and project coordination.
From Goodwill Of North Georgia's careers page, first listed on Rolev.ai on November 13, 2026. Rolev.ai is not the employer.
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Common questions
Where is the IT Manager job at Goodwill Of North Georgia located?
This IT Manager position at Goodwill Of North Georgia is located in Decatur, GA. Always check Goodwill Of North Georgia's application page for specific state eligibility or relocation policies.
How do I apply for the IT Manager position at Goodwill Of North Georgia?
This listing links directly to Goodwill Of North Georgia's application page. You can apply directly on Goodwill Of North Georgia's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.