IT Specialist

Responsibilities

• Support day to day operations of broadcast information technology systems, software, and equipment.
• Activate and deactivated user accounts as well as setup their workspace with computer gear.
• Troubleshoot and repair computer hardware, software, and peripherals, including PCs and PC applications, and virus protection.
• Have experience with or knowledge of Windows Server, Active Directory in a complex LAN and WAN computing environment and imagine computers and servers.
• Create and maintain documentation of system configuration. Proficient with Microsoft Excel and SharePoint sites.
• Maintain knowledge and stay current on technological advances including computer software and hardware, media and entertainment technologies, television broadcasting, studio production and workstation products.
• Willing to train on IT and Broadcast system operation and maintenance to service all aspects of the television environment.
• Ensure that facility hits monthly patching targets. This position is primarily responsible for running tickets in ServiceNow.
• Be available to work various hours and days including weekends, overnights, special projects and holidays.
• Other duties as directed.
• Work closely with all departments providing great customer server IT support.
• Effectively communicate the status of problems, provide updates to progress on projects, and offer solutions to technical issues.

Job Requirements

• Computer Science or IT related degree or equivalent education and experience
• Solid understanding of current computer hardware, network technologies, and Microsoft's Active Directory environment
• Great customer service and organization skills.
• Good interpersonal skills with the ability to communicate effectively with non-technical end users.
• Have the ability to lift up to 50 lbs., climb ladders and work on elevated surfaces, pull and install wiring, use hand and power tools, work on small components, and perform other physical tasks.
• Must be able to work a flexible schedule in support of a 24x7x365 operation.

Benefits

TEGNA offers comprehensive benefits designed to safeguard the physical, mental and financial health of our employees and their families. TEGNA offers two medical plan options for full and part-time employees through Blue Cross Blue Shield of Texas, as well as access to dental and eye care coverage; fertility, surrogacy and adoption assistance; disability and life insurance.

Our 401(k) program offers full, part-time and temporary employees the opportunity to contribute 1% - 80% of their pay on a pre-tax basis to TEGNA's 401(k). Contributions made up to the first 4% of pay are eligible for a 100% match from the company and are 100% vested from day one.

Regardless of participation in TEGNA medical plans, ALL employees and their eligible family members receive nine free virtual doctor's appointments with a physician through Teladoc, and 12 free annual therapy sessions with a licensed clinician through Spring Health.

TEGNA offers a generous Paid Time Off (PTO) benefit as well as nine paid holidays per year.

• Some jobs are covered by a collective bargaining agreement and thus some or all of the benefits described herein may not apply. For example, some newsroom bargaining unit employees receive health and retirement benefits under plans administered by the union.