IT Support Engineer

About the role

• Job Req Number: 117363
• Time Type: Full Time
• Move forward as IT Support Engineer at DSV in Schiphol

IT, hardware and customer support. You keep it all running. Do you enjoy variety and get energized by technology, with an affinity for logistics? At DSV, you work with demo equipment, configure and test hardware, support customers with IT-related questions, and handle returned equipment. As an IT Support Engineer, no two days are the same! Want to be challenged? Team up with us. DSV.

You get it done

As an IT support engineer, you will combine technology, IT and logistics in one varied role. You will configure and test demo equipment, make sure everything is ready for our customers and provide IT support whenever needed. Also you will handle returned equipment by checking, processing and preparing it for the next request. In short, you keep the entire process running smoothly and make sure our customers can rely on high-quality, fully functional equipment. Together, we make sure everything works as it should: You’re on it.

How you do this? As an IT support engineer, you willl work with everything related to IT and demo equipment. From configuring and testing laptops, tablets and servers to supporting customers and checking returned equipment. You make sure everything works and ends up where it needs to be. You achieve this by:

• preparing demo equipment for shipment and checking, processing and returning equipment to available stock;
• managing demo requests from start to finish and making sure the right equipment reaches the customer on time;
• supporting the logistics process by carefully packing, labeling and shipping equipment;
• working with customers to confirm technical requirements and configurations, while coordinating with internal teams to ensure the right equipment is available and ready to use;
• performing technical checks and diagnostics, building, configuring and thoroughly testing laptops, desktops, servers and other IT equipment;
• providing remote and on-site support to customers and colleagues during demos, events and customer projects.

Your team stands out within DSV by its short lines of communication, technical expertise and hands-on mentality. You will work alongside three colleagues who, just like you, are passionate about hardware and high-tech. Together, you make sure demo equipment works perfectly, returned equipment is processed correctly and shipments leave on time. Practical, hands-on and always ready to get the job done, while having fun along the way.

We are DSV, we grow

DSV is a global provider of transport and logistics services. With offices in more than 90 countries and a growing network of partners, there is no place in the world we cannot reach via transport by air, sea, rail, courier or road or where we can offer storage in warehouses.

Work with the latest technology, dive into challenging projects, and bring your technical passion to life every day, says Martin Bostock, Warehouse Manager.

In the Netherlands, we operate from over 40 branches, with more than 5,000 colleagues. Together we rise to the challenge of a rapidly changing environment. We make quick decisions at every level and combine ambition and teamwork. This is how we move forward and make a difference together.

• You bring a structured and accurate way of working, with the ability to carefully follow procedures and work instructions;
• strong communication skills in English, both written and spoken;
• experience building and configuring PCs and servers, as well as installing and customizing operating systems. Knowledge of Intel’s product portfolio is a strong plus;
• the ability to manage multiple tasks at the same time and work effectively with technical specialists;
• a practical and methodical approach, with a strong focus on quality, reliability and delivering great results.
• It all counts for this vacancy of IT support engineer in Schiphol. Furthermore, it is of course important that you feel at home with us. That will certainly be possible if you like to keep going, have guts and want to grow with DSV.
• You get

Working at DSV means working at one of the top players in the logistics market. DSV is entrepreneurial and competitive, which is why we always want to grow as an organization. That is why we are looking for people who want to grow with us. Besides a challenging job in an international environment we also offer:

• salary dependent on knowledge and experience with a maximum of €3.200,00 gross per month, based on 40 hours per week, and 8% holiday allowance;
• enjoy 28 days of annual leave (full time basis) to spend with friends and family;
• personal growth through our DSV Academy and external training in logistics or other relevant fields;
• an attractive pension scheme, partly employer-funded, with a 5% employee contribution;
• and last but not least additional perks such as our bike plan and the fiscfree program, providing net savings.
• Move forward
• Send your resume with a cover letter or leave your details, and we’ll get in touch with you. Still have questions about this vacancy? Our corporate recruiter
• Cindy Visser will answer all your questions via
• +31 6 8229 7557 or
• We will only contact you via our official company email addresses (e.g., @dsv.com or @nl.dsv.com) and never reach out to candidates through personal email providers such as Gmail or Hotmail.
• DSV – Global transport and logistics

What moves you?

At DSV, we move more than goods. We move careers, ambitions and opportunities.

With close to 150,000 colleagues in over 90 countries, we are the global leader in transport and logistics, and it is our people who bring our services and solutions to life every day. From frontline operations to business functions, every role contributes to keeping supply chains flowing and societies running.

Here, you are trusted to take ownership, act on your ideas and make decisions that create real impact. It is a place where people, careers and ideas keep moving forward. We value transparency in how we communicate and collaborate, and we win together by supporting each other, challenging each other and delivering results as a team.

• Start here. Go anywhere
• This is our promise of movement. A promise that your work matters, your contribution counts, and your career can move as far as your ambition takes it.
• If you are looking to make an impact, grow your career and be part of something bigger, DSV is the place to be.
• Visit dsv.com and follow us on
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• #StartHereGoAnywhere #LifeAtDSV