IT System Engineer

About the role

• MUST BE PERMANENT IN THE CIVIL SERVICE TITLE OF CERTIFIED IT ADMINISTRATOR (LAN / WAN) or REACHABLE ON THE CERTIFIED IT ADMINISTRATOR (LAN /WAN) CIVIL SERVICE LIST EXAM #1111

The Office of the District Attorney, Bronx County ("BXDA") is charged with the twin goals of ensuring public safety and striving for equal justice for the over 1.4 million members of the Bronx County community. By "Pursuing Justice with Integrity," the BXDA places a focus on assistance for crime victims while simultaneously ensuring fairness to defendants.

Moreover, the BXDA aims to balance the need to seek appropriate punishment for certain crimes while recognizing when punitive measures do not adequately advance justice. By recognizing these significant distinctions and acting accordingly, BXDA has established a standard of excellence in the representation of the Bronx community at large, which continues to grow stronger every day.

In furtherance of this mission, the BXDA seeks experienced and enthusiastic IT System Engineer. The IT System Engineer will be instrumental in driving the organization's IT initiatives forward, ensuring robust infrastructure, efficient deployment processes, and operational continuity in the face of evolving technological demands.

Specific duties includes but not limited to the following

• Administering and maintaining x86-based servers, ensuring optimal performance, reliability, and security.
• Managing Cisco switches and network devices to ensure efficient and reliable data communication.
• Collaborating with IT colleagues to plan, implement, and support the transition to Nutanix Hyper Converged Infrastructure environments for storage and server clustering.
• Deploying, scaling, and managing Azure instances to meet the organization's growing cloud-based needs.
• Implementing and managing IGEL-powered VDI systems for efficient and secure laptop and desktop management.
• Participating in the design and implementation of data center modernization initiatives, including HVAC upgrades, UPS consolidation and upgrades, fire suppression solutions, and re-cabling for centralized management.
• Conducting regular system monitoring, performance optimization, and security assessments to proactively identify and address potential issues.
• Troubleshooting hardware and software problems and coordinating with vendors for technical support when needed.
• Collaborating with cross-functional teams to ensure seamless integration of new technologies and solutions.
• Developing and maintaining comprehensive documentation for system configurations, procedures, and troubleshooting steps.
• Staying current with emerging technologies, industry trends, and best practices to propose and implement improvements.
• Participating in disaster recovery planning, testing, and execution.
• Providing mentorship and knowledge sharing to junior team members.
• All other duties as assigned.

Preferred Qualifications

• Bachelor's degree in computer Engineering, Electrical Engineering, Computer Science, or related fields; relevant certifications (e.g., x86 Platforms, Microsoft, Cisco, Nutanix, Azure) are advantageous.

Qualifications & Requirements

Professional/vendor certification(s) in local area network administration that is required for the position to be filled. In addition, all candidates must have the following:

• A baccalaureate degree from an accredited college, and two years of satisfactory full-time (not classroom based) experience in local area network and/or wide area network planning, design, configuration, installation, implementation, troubleshooting, integration, performance monitoring, maintenance, enhancement, and security management; or
• A four-year high school diploma or its educational equivalent and six years of satisfactory full-time (not classroom based) information technology experience of which at least 2 years must have been as described in "1" or
• A satisfactory equivalent of education and/or experience equivalent to "1" or "2" above. Education may be substituted for experience on the basis that 30 undergraduate semester credits from an accredited college is equivalent to 6 months of experience. A master's degree in computer science or a related field from an accredited college may be substitute for one year of experience. However, all candidates must have at least one year of satisfactory (not classroom based) full-time information technology experience as described in "1" above.

Additional information

Note: In addition to meeting the minimum Qualification Requirements: Incumbents may be required to update existing and/or obtain additional professional industry-standard certification(s) for current and future technical environments(s) in which they may be assigned to work, as determined by the employing agency.