IT Technician
- Location
- Cerritos, CA · On-site
- Job type
- Full-time
- Level
- Senior
- Experience
- 2+ years
- Education
- Associate degree
- Listed
- Today
Skills & highlights for this role
- Hardware troubleshooting
- Software troubleshooting
- Networking principles
- User account management
- Network security configuration
- Technical support
- Problem solving
- Written communication
- Oral communication
Also useful
- CompTIA A+
Job Summary
We are currently looking for an IT Technician with an all-round knowledge of hardware and software troubleshooting techniques, solid networking principles, and a focused problem-solving mindset. The IT Technician would assure end-users' performance levels on a day-to-day basis by assessing, solving, and/or escalating technical questions in addition to maintaining and updating the company's software/hardware products.
Responsibilities
- Installing and updating computer hardware/software products.
- Maintaining and repairing equipment (workstations, laptops, printers, servers, etc.)
- Assisting in the running of cables.
- Placement and installation of digital and network devices.
- Troubleshooting computer software/hardware related-issues to ensure end-user performance and smooth running of systems.
- Assessment of technical questions along with their proper escalation.
- Creation/termination of user accounts.
- Setting up computer/network security measures as well as configuring network access for individual users.
- Offering technical support on-site, via phone, email and remotely via extended computer access as required.
Requirements
- Associate or BS in Computer Science, Information Technology or related field.
- 2+ years of technical experience as a desktop analyst/technician.
- CompTIA A+ certification a PLUS.
- Ability to prioritize tasks and work independently.
- Problem solving attitude.
- Strong oral and written communication skills.
Additional Information
- Full-time
- Compensation: Above Market + Benefits
- Location: Cerritos, CA
Company Background
Voyage One offers fully integrated turnkey eCommerce solutions to U.S.-based retailers from various industries enabling them to sell, promote, manage, and optimize their products' sales across the top B2C online marketplaces in China without having a physical storefront or a local entity.
From Voyage One's careers page, first listed on Rolev.ai on November 12, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
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Common questions
Where is the IT Technician job at Voyage One located?
This IT Technician position at Voyage One is located in Cerritos, CA (On-site). Always check Voyage One's application page for specific state eligibility or relocation policies.
What qualifications are required for IT Technician at Voyage One?
For the IT Technician role, Voyage One highlights 2+ years of relevant experience; a associate degree; experience with Hardware troubleshooting, Software troubleshooting, Networking principles, User account management, Network security configuration, Technical support. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the IT Technician position at Voyage One?
This listing links directly to Voyage One's SmartRecruiters application page. You can apply directly on Voyage One's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the SmartRecruiters application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.