IT User Support Technician
- Pay
- $40,000 – $50,000 per year
- Location
- Tempe, AZ
- Listed
- Today
About the role
Meade is seeking a talented IT User Support Technician to provide day-to-day technical support to end users across the organization. This role focuses on resolving basic IT issues, setting up computers and workstations, and delivering high-quality customer support to ensure smooth business
Job Duties
- Ticket Management
- Respond to and resolve helpdesk tickets in a timely manner
- Troubleshoot hardware, software, and basic network issues
- Escalate complex issues to senior IT staff when necessary
- Device Setup & Deployment
- Configure and deploy laptops, desktops, tablets, and mobile devices
- Set up user workstations including monitors, docking stations, and peripherals
- Install and configure operating systems and standard business applications
- User Support
- Provide in-person and remote support to employees
- Assist users with login issues, password resets, and access requests
- Deliver clear communication and excellent customer service
- Account & Access Management
- Create, modify, and disable user accounts (e.g., Microsoft 365 / Entra ID)
- Assign appropriate permissions based on role and department
- Support onboarding and offboarding processes
- Maintenance & Troubleshooting
- Perform routine system updates and basic maintenance
- Diagnose and resolve printer, connectivity, and peripheral issues
- Maintain inventory of IT equipment and assets
- Documentation
- Document ticket resolutions and internal processes
- Maintain knowledge base articles for common issues
Minimum Qualifications
- Basic understanding of Windows and/or macOS operating systems
- Familiarity with Microsoft 365, Entra ID
- Strong troubleshooting and problem-solving skills
- Excellent communication and customer service skills
- Ability to manage multiple tasks and prioritize effectively
Compensation & Benefits
- Compensation and benefits are subject to eligibility requirements and may vary based on location and applicable laws.
- The pay range for this position will be provided in accordance with applicable state and local laws.
- Actual compensation will be determined based on factors such as skills, experience, qualifications, internal equity, geographic location, and business needs.
Eligible employees may participate in Meade-sponsored benefit programs, including medical, dental, vision, life insurance, disability coverage, 401(k), paid time off, paid holidays, and other company-sponsored benefits. Benefit eligibility and offerings are subject to plan terms and applicable policies.
The estimate pay range for this role is as follows
$40,000 - $50,000 USD
About Meade
Meade is a full-service design firm specializing in innovative and cost-effective engineering solutions for data centers, cloud providers, and large-scale construction projects. Our team of expert engineers, designers, and consultants is dedicated to delivering high-quality, reliable, and sustainable solutions that drive the industry forward.
At Meade, we foster a collaborative and dynamic work environment where creativity, technical excellence, and professional growth are at the forefront. We take pride in our commitment to innovation, efficiency, and superior service-values that not only define our projects but also shape our workplace culture.
If you're looking to be part of a company that values expertise, teamwork, and cutting-edge design, we'd love to hear from you!
Equal opportunity and legal notices
Information submitted during the application process will be handled in accordance with applicable privacy laws.
Meade provides equal employment opportunity in all aspects of employment. We do not discriminate against employees or applicants based on race, color, religion, creed, national origin, ancestry, citizenship status, sex, gender, gender identity, gender expression, sexual orientation, pregnancy (including childbirth, breastfeeding, lactation, and related medical conditions), age, disability, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable federal, state, or local law.
In compliance with federal law, Meade provides applicants and employees with access to the EEOC Know Your Rights: Workplace Discrimination is Illegal poster. CA Residents: SB294 Know Your Right Notice.
All employment is based on qualifications, merit, and business need. If you require a reasonable accommodation due to a disability during the application process, please contact our team at.
Employment with Meade is at-will, meaning either the employee or Meade may terminate the employment relationship at any time, with or without cause or advance notice, subject to applicable law. The responsibilities listed in this job description are intended to describe the general nature of the role and are not an exhaustive list. Duties and responsibilities may change at any time with or without notice.
Applicants must be legally authorized to work in the United States. Employment eligibility will be verified as required by law. Employment may be contingent upon the successful completion of background checks, drug testing, and other pre-employment requirements, permitted by applicable law.
Drug-Free Workplace
Meade maintains a Drug-Free Workplace. Post-offer applicants and employees may be subject to drug and alcohol testing in accordance with applicable law, company policy, client requirements, and job-related safety considerations.
Privacy Policy - Meade
From Meade's careers page, first listed on Rolev.ai on November 9, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
Rolev.ai is a job search and application tool for US job seekers. For this IT User Support Technician role at Meade, it shows how your resume fits, tailors your resume to the posting, and prepares the application for you to review.
See how you fit
Openings from employer career sites are ranked against your whole resume—and searchable inside Claude, ChatGPT, and Cursor via Rolev.ai MCP.
Tailor without inventing
Every change to your resume is checked against your original. New experience goes in only with your yes—zero fabricated claims.
Draft the full kit
Tailored and Full Match resumes, role-specific cover letters, and answers to employer screening questions are prepared in seconds.
1-Click Extension Autofill
The Chrome extension fills the employer's Greenhouse, Workday, Lever, or Ashby form in 1 click. You review it and press Submit.
Similar roles
Common questions
What is the salary for the IT User Support Technician role at Meade?
The IT User Support Technician posting at Meade states compensation of $40,000 – $50,000 per year. Final pay may depend on location, experience, and interview evaluation on Meade's official career site.
Where is the IT User Support Technician job at Meade located?
This IT User Support Technician position at Meade is located in Tempe, AZ. Always check Meade's application page for specific state eligibility or relocation policies.
How do I apply for the IT User Support Technician position at Meade?
This listing links directly to Meade's Greenhouse application page. You can apply directly on Meade's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Greenhouse application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.