ITIL Certified Process Expert
- Location
- Richardson, TX · On-site
- Job type
- Contract
- Level
- Lead / Staff
- Listed
- 30 days ago
Skills & highlights for this role
- ITIL Certification
- ITIL
- service design
- service architecture
- SDBM
- ServiceNow
Also useful
- CA Service Desk
- CA Nimsoft
- high and low level design
- proposal writing
About the role
Itil
Certified Process Expert On behalf of our client, Procom Services is searching for a ITIL Certified Process Expert for a contract opportunity in Dallas, TX. ITIL Certified Process Expert Job Details We are looking to hire a Service Architect with expert ITIL knowledge and qualifications, Service Design, ITSM tools design and Service Modeling skills.
As Service Architect, you will contribute to the delivery of the Service strategy, revenue and profit through the instigation and preservation of robust service model components and associated processes.
You will provide expertise on all aspects of the Service Model, including development of applicable processes and associated documentation, plus assure the End-to-End operability of multi-supplier, multi-contract service models where appropriate.
Other responsibilities will include developing standard Models for Service scope and Service level definition, which support business needs in addition to developing and/or assuring the production of Service Design / Service Architecture collateral, which allows for robust and repeatable Service Design methodology to be deployed and maintained.
ITIL Certified Process Expert Mandatory Skills To be considered you must have previous Service Architecture experience, have excellent ITIL knowledge and hold ITIL qualifications. You must have Service Design experience, have created Service Models and have managed multi-vendors / multi-suppliers in past roles. Previous experience of having created Artefacts would be an advantage.
Previous Financial Services / Insurance experience is preferred but not essential. Skills mandatory: ITIL Certification High level and Low level design Service Design/Architecture SDBM CA Service Desk CA Nimsoft Service Now Proposal Writing ITIL Certified Process Expert Start Date ASAP ITIL Certified Process Expert Assignment Length 6+ months
Additional Information
All your information will be kept confidential according to EEO guidelines. Please send your resume in Word format only.
About the Company
Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada. With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest "Canadian-Owned" IT staffing/consulting company.
Procom's areas of staffing expertise include: * Application Development * Project Management * Quality Assurance * Business/Systems Analysis * Datawarehouse & Business Intelligence * Infrastructure & Network Services * Risk Management & Compliance * Business Continuity & Disaster Recovery * Security & Privacy Specialties* Contract Staffing (Staff Augmentation) * Permanent Placement (Staff Augmentation) * ICAP (Contractor Payroll) * Flextrack (Vendor Management System)
From Procom Consultants Group's careers page, first listed on Rolev.ai on October 10, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
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Common questions
Where is the ITIL Certified Process Expert job at Procom Consultants Group located?
This ITIL Certified Process Expert position at Procom Consultants Group is located in Richardson, TX (On-site). Always check Procom Consultants Group's application page for specific state eligibility or relocation policies.
What qualifications are required for ITIL Certified Process Expert at Procom Consultants Group?
For the ITIL Certified Process Expert role, Procom Consultants Group highlights experience with ITIL, service design, service architecture, SDBM, ServiceNow. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the ITIL Certified Process Expert position at Procom Consultants Group?
This listing links directly to Procom Consultants Group's SmartRecruiters application page. You can apply directly on Procom Consultants Group's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the SmartRecruiters application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.