IVR (Genesys) Business System Analyst
- Location
- Torrance, CA · On-site
- Job type
- Full-time
- Level
- Mid-level
- Listed
- 31 days ago
Skills & highlights for this role
- Business requirements documentation
- Genesys IVR
- Agile methodology
Also useful
- Voice user interface design
About the role
Job Title: IVR Business System Analyst Job Location: Torrance, CA Job Type: Permanent Full Time Description: Experience in working with business to formalize requirements Experience in writing Business Requirement Document (BRD) Working knowledge of Genesys Interactive Voice Response system Knowledge of voice User Interface (UI) specification Experience in writing User Interface Design Document (UIDD) Knowledge of Agile, Iterative Proficiency in working with business and technical teams
Additional Information
All your information will be kept confidential according to EEO guidelines.
About the Company
E*Pro Consulting service offerings include contingent Staff Augmentation of IT professionals, Permanent Recruiting and Temp-to-Hire. In addition, our industry expertise and knowledge within financial services, Insurance, Telecom, Manufacturing, Technology, Media and Entertainment, Pharmaceutical, Health Care and service industries ensures our services are customized to meet specific needs.
From E*Pro Inc.'s careers page, first listed on Rolev.ai on October 10, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
Rolev.ai is a job search and application tool for US job seekers. For this IVR (Genesys) Business System Analyst role at E*Pro Inc., it shows how your resume fits, tailors your resume to the posting, and prepares the application for you to review.
See how you fit
Openings from employer career sites are ranked against your whole resume—and searchable inside Claude, ChatGPT, and Cursor via Rolev.ai MCP.
Tailor without inventing
Every change to your resume is checked against your original. New experience goes in only with your yes—zero fabricated claims.
Draft the full kit
Tailored and Full Match resumes, role-specific cover letters, and answers to employer screening questions are prepared in seconds.
1-Click Extension Autofill
The Chrome extension fills the employer's Greenhouse, Workday, Lever, or Ashby form in 1 click. You review it and press Submit.
Similar roles
All Business Systems Analyst jobs- Business Systems Analyst - TechnologyAmeriprise · Columbus, OH · $71.3k – $98.1k/yr
- Business Systems AnalystANA · Henderson, NV
- Business Systems Analyst 1 - Central (A)UMiami · Coral Gables, FL
- Senior Business Systems AnalystCACI · Chantilly, VA
- Senior Transformation AnalystTsys · Cincinnati, OH
- Senior Business Analyst/ArchitectKion Group · Grand Rapids, MI
Common questions
Where is the IVR (Genesys) Business System Analyst job at E*Pro Inc. located?
This IVR (Genesys) Business System Analyst position at E*Pro Inc. is located in Torrance, CA (On-site). Always check E*Pro Inc.'s application page for specific state eligibility or relocation policies.
What qualifications are required for IVR (Genesys) Business System Analyst at E*Pro Inc.?
For the IVR (Genesys) Business System Analyst role, E*Pro Inc. highlights experience with Business requirements documentation, Genesys IVR, Agile methodology. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the IVR (Genesys) Business System Analyst position at E*Pro Inc.?
This listing links directly to E*Pro Inc.'s SmartRecruiters application page. You can apply directly on E*Pro Inc.'s site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the SmartRecruiters application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.