(J_SYNC_TEST)General Manager

About the role

The purpose of this job is to take responsibility for the successful operation and management of a Pilot Corporation Convenience Store (C-Store).

• Oversee, lead, and set priorities for the C-Store team
• Select, coach, train, and develop direct reports, to include appraising job performance and conducting performance reviews
• Ensure store conditions meet company standards of safety, cleanliness and in-stock conditionsOrder and stock all products for sale; follow the company's merchandising plans and procedures
• Review and analyze key reports in efforts to increase profit and sales, identify opportunities, and meet company standards within determined operating budget
• Use suggested selling methods to promote and sell products
• Ensure quality service is delivered to every guest
• Perform team members' roles as needed (e.g., process transactions, maintain deli, maintain clean work area, perform fuel desk functions, and other guest service functions)
• Model behaviors that support the company's common purpose; ensure guests and team members are supported at the highest level
• Ensure all activities are in compliance with rules, regulations, policies, and procedures
• Complete other duties as assigned
• Supervise the Restaurant General Manager to ensure restaurant operations follow company standards and meet the Franchisor's guidelines (where applicable)

Qualifications & Requirements

• High school diploma or equivalent certificate required; some college preferred
• Minimum three years' supervisory experience in a similar position preferred; bachelor's degree can be substituted for previous supervisory experience
• Experience with high-volume retail, supervision, and sales with expense control
• ServSafe certification preferred

Competencies

• Excellent communication skills and ability to interact positively with team members, customers, vendors, and corporate representatives
• Strong retail acumen focusing on sales and profit
• Ability to balance multiple priorities and manage while also performing tasks
• Ability to organize and prioritize to meet goals and initiatives
• Ability to complete basic business math computations and calculations
• Possesses conflict resolution and problem solving skills
• Strong situational flexibility and adaptation skills to accommodate various job conditions, expectations, and personalities

Physical Requirements & Working Conditions

• Able to lift up to 50 pounds
• Stand and move around majority of day
• Move as much as 200 pounds with hand truck
• Stoop, bend, twist, and reach
• Climbing ladders
• Work around high and low temperature equipment (i.e., ovens, freezers)
• Exposure to gasoline, diesel, propane, and cleaning chemical fumes
• Exposure to various weather conditions and temperatures
• Slip, trip, and fall hazards

Additional Information

• Nation-wide Medical Plan/Dental/Vision
• 401(k)
• Flexible Spending Accounts
• Adoption Assistance
• Tuition Reimbursement
• Flexible Schedule
• Weekly Pay