Junior Demand Planner

About the role

Born in exuberant, ebullient Saint Germain, Paris, in 1961, Diptyque is a creator of evocative perfumes for the self and the home, scented skincare products and desirable decorative objects. Striking a balance between reverie, nature and art, Diptyque extends an invitation to step inside a universe replete with creations that set the imagination free to wander.

Diptyque is a Luxury Fragrance House that has established itself as one of the most renowned, leading fragrance houses within the luxury market today. Founded in 1961, the Maison is known for its mix of iconic scented candles, personal fragrances, bath and body products, and home décor. Its flagship boutique is in Paris' 5th arrondissement at 34 Boulevard Saint Germain.

Overview

Reporting into the Demand Planning Manager, the Junior Demand Planner will lead the demand forecasting process for Diptyque America's LATAM, Wholesale, Corporate, and Travel Retail channels. This role builds and maintains forecasts by channel, account, and SKU, in close partnership with Sales, Marketing, and the HQ Demand Planning team in France. This is a great opportunity for an analytical planner looking to deepen their forecasting expertise across a diverse, multi-channel portfolio.

Key Responsibilities

Demand Forecasting & Planning

• Support the monthly demand forecasting process for assigned channels and accounts, including LATAM, Wholesale, Corporate, and Travel Retail
• Collect and incorporate inputs from Sales and Marketing teams to update forecasts and document key assumptions, promotions, and business drivers
• Develop and maintain forecasts at the account, channel, and SKU Level to support business planning and inventory decisions
• Support new product launch forecasting using historical performance, comparable launches, and commercial insights
• Track launch performance against forecast and identify opportunities for forecast adjustments

Forecast Analysis & Performance Management

• Analyze historical sell-in and sell-out trends to identify demand patterns, forecast variances, and key business drivers
• Monitor forecast accuracy and planning KPIs for assigned accounts and channels
• Investigate forecast misses and recommend adjustments to improve forecast performance and reliability
• Monitor account-level changes, market developments, and demand shifts that could impact inventory or business performance
• Identify risks and opportunities within the forecast and communicate findings to the Demand Planning Manager and Supply Planning team

Reporting, Systems, & Cross-Functional Communication

• Maintain forecast data, product information, and planning inputs within forecasting systems, ensuring data accuracy and adherence to established processes
• Identify and escalate data quality, reporting, or system issues, partnering with internal stakeholders to support resolution
• Prepare forecast reports, performance metrics, and variance analyses for the monthly S&OP process
• Participate in demand review meetings and present forecasting and recommendations
• Partner closely with Sales, Marketing, Supply Planning, and the HQ Demand Planning team to support alignment on forecasts, product launches, and business initiatives

Requirements and Qualifications

• 2+ years of experience in demand planning, forecasting, buying, merchandising, or a related analytical retail planning role
• Strong Excel skills, including PivotTables, VLOOKUP/XLOOKUP, and complex formulas for large data sets
• Strong problem-solving ability, with clear communication and influencing skills
• Comfortable managing multiple priorities in a fast-paced environment
• Collaborative team player with a strong attention to detail
• Retail or consumer goods experience preferred; luxury experience is a plus
• Experience with forecasting or ERP systems (i.e., AGR, SAP, Oracle Planning Cloud) is a plus
• Experience forecasting across multiple channels and/or international markets is a plus

Diptyque Commitment

• Diptyque Paris is committed to fostering an inclusive and diverse workplace where all employees are valued and respected.
• We believe in the power of collective momentum, recognizing that each individual's unique perspective and contributions drive our success.
• Diptyque Paris does not tolerate discrimination of any kind and strives to create an environment where everyone can contribute to their fullest potential.

Pay and benefits

The salary offered will be determined based on candidates' relevant skills, experience, and geographic region. We leverage salary transparency in every market for a seamless candidate experience. In addition to base salary, the total compensation package for this position may include bonus potential, competitive benefits, and other perks.

Diptyque is committed to diversity in all its forms and considers each application carefully.