Key Account OEM Sales Manager

About the role

Join a family-owned & operated company with 42+ years of stability & growth with industry-leading products that are 100% manufactured in the USA!

Headquarters in Cleveland OH with regional facilities in Houston TX, Atlanta GA, and Reno NV, Hose Master is North America's largest manufacturer of flexible metal hose and metal bellows expansion joints, with over 450,000 square feet of manufacturing space.

Founded in 1982, Hose Master has established itself as the first choice in metal hose and metal expansion joints for industrial markets including power generation, refining and petrochemical, steel, pulp and paper, chemical processing, marine and offshore, liquid terminals, and bulk material handling.

We are passionate about providing customer-driven designs, manufacturing excellence, and superior service. Innovation and application expertise are the cornerstones of our identity and the fuel for our growth.

The Key Accounts & OEM Sales Manager drives Hose Master's growth, retention, and strategic alignment with Key Accounts as well as OEMs. This role integrates commercial, technical, and operational leadership to strengthen customer relationships, ensure performance excellence, and expand market presence in engineered flexible metal tubing solutions.

Re S Po N S I B Ilit I Es

The Key Accounts & OEM Sales Manager w i l l have key account o wnership of a d e fin e d c u sto m e r list such a s S w a g e lok, P a rk e r, M c Mast er- C a r r, and G r a inge r with following responsibilities:

• G r ow s a les thro u g h product expansion, engineered solutions and market extension b y p a rtn e ri n g with t he c usto m e r leadership team, marketing/sales, sourcing, engineering, and other key departments of the customer that impact Hose Master sales development.
• Serve as the primary liaison between the customer and internal departments.
• W o r k with commercial management team to develop and implem e nt t he comp a n y's key accounts and OEM s t r a t e g y.
• Coordinate Hose Master activities around pricing, contract renewals, performance metrics as well as quality and delivery issues to the mutual satisfaction of Hose Master and key accounts.
• I nt e r f a c e with custom e rs to c ondu c t r e g ul a r re v i e w s of busin e ss pe r fo r m a n c e.
• Monitor market and competitive trends to position company value effectively.
• Develop the forecast/budget for key accounts and OEMs.
• Work with Marketing to prospect potential OEM and contractor accounts, engaging in lead generation activity to solicit new business.

Q U Alif I Catio N S & Background

• Bachelor's degree preferably in engineering, business, or industrial technology (MBA preferred).
• Credible technically and commercially so that one earns and maintains trust from engineers, procurement personnel, and other key contacts.
• Resilient, adaptable, and self-regulating whereby one manages long-cycle, complex industrial sales processes.
• 10 - y e a rs in industrial sales or key account management. (HQ level preferred)
• D e monstr a ted skills i n a c hieving sal e s a nd bu d g e t g o a ls.
• Abil i t y to e f f ec t i v e l y i m plem e nt sales a nd ma r k e t i ng str a t e g ies.
• S trong a n a l y t ic a l sk i l l s and c r i t ic a l t hink i ng skil l s.
• S trong pr e s e ntation and c om m unic a t i on skil l s, bo t h v e rb a l and w r i t ten.
• Abil i t y to i nte r fa c e a nd d e monstr a te l ea d e rship b o th i nte r n a l l y a nd e x te r n a l l y.
• Hi g h - e n e r g y initiative-taker a s w e ll a s collaborator.
• P rov e n a bi l i t y to e f f e c t i v e l y c om m unic a te c ross f un c t i on a l l y with i n the c omp an y a nd t h e c usto m e r.
• D e monstr a ted c om m i t m e nt t o bui l ding strong bus i n e ss r e lationships with custom e rs. Ability to interpret technical drawings, specifications, and process requirements. Strong organizational skills where capturing and maintaining valuable information as well as proactively thinking through next actions and closing those actions.

Competen C I E S

• An a l y sis a nd P rob l e m S olv i ng
• Com m unic a t i on
• D ec is i on Maki n g
• P lanning a nd O r g a ni z ing
• S a f e t y
• S e lf - Mana g e m e nt
• V a lues, T r ust, and I nt e g r i t y
• Analytical thinker, I ntu i t i ve

Additional R Eq U I R E M E Nts

• 25-50% ov e rn i g ht local travel
• V a l i d D r ive r 's L i ce nse w i t h l i m i ted mo v ing vio lations.
• Ability lift 50 lbs.