Little Words Project
Retail & ConsumerDirect Greenhouse career site

Key Holder

Location
Boston, MA · On-site
Job type
Full-time
Level
Lead / Staff
Experience
2+ years
Listed
30 days ago

Skills & highlights for this role

  • retail sales
  • customer service
  • visual merchandising
  • inventory management

Also useful

  • bead-your-own experience
  • event planning

About the role

We're looking for a Key Holder to help lead the way at our Boston store! This role is perfect for someone who thrives in a team environment, loves engaging with guests, and is passionate about sharing Little Words Project's mission. As a Key Holder, you'll play a huge role in bringing our brand story to life-helping guests find the perfect bracelet, guiding them through our bead-your-own experience, and supporting the team to create a welcoming, inspiring space.

What you'll do

  • Work alongside the Store Manager & Assistant Store Manager to inspire and motivate the team. You'll help set the tone for amazing guest interactions!
  • Open and close independently, ensuring everything runs smoothly.
  • Host and manage in-store beading appointments, events, and parties, making every visit special.
  • Help find partners to do events with, and assist with planning in-store events
  • Monitor inventory levels, assist with backstock, and help with visual merchandising to keep our store looking and feeling its best.
  • Help train and develop Sales Associates, sharing best practices to enhance guest connections.
  • Introduce new products, personalize recommendations, and create moments that leave a lasting impression.
  • Answer guest questions, assist with transactions, and handle any in-store issues with positivity and care.
  • Assist at the bead bar, tie bracelets, and fulfill custom orders.
  • From inventory intake to clienteling and KPIs, you'll play an important role in keeping things running smoothly.

What You Bring to the Team

  • 2+ years of retail or customer service experience.
  • Strong communication and interpersonal skills-you love connecting with guests and teammates!
  • Passion for beading, styling, and even capturing fun content in-store.
  • You stay cool under pressure and find solutions with a positive attitude.
  • Ready to jump in, support the team, and help wherever needed.
  • Able to work weekends and holidays.
  • You believe in Little Words Project's mission and are excited to spread kindness every day!
Read the original posting

From Little Words Project's careers page, first listed on Rolev.ai on October 10, 2026. Rolev.ai is not the employer.

How Rolev.ai helps with this application

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Common questions

Where is the Key Holder job at Little Words Project located?

This Key Holder position at Little Words Project is located in Boston, MA (On-site). Always check Little Words Project's application page for specific state eligibility or relocation policies.

What qualifications are required for Key Holder at Little Words Project?

For the Key Holder role, Little Words Project highlights 2+ years of relevant experience; experience with retail sales, customer service, visual merchandising, inventory management. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.

How do I apply for the Key Holder position at Little Words Project?

This listing links directly to Little Words Project's Greenhouse application page. You can apply directly on Little Words Project's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Greenhouse application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.

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