Key Hourly (Seasonal)

Compensation Range

$24.00 - $27.00

Location: 2575 California St Suite 601, Mountain View, California, 94040

Alamo FLOOR LEAD assists the venue management in running the day-to-day operations of our venues. They assist in all matters of operations, including but not limited to venue development, quality assurance, event execution, facilities maintenance, production, and most importantly supporting the team and guest experience.

These are internal teammates who have a desire to grow with the company and a deep passion for creating awesome experiences and amazing environments in which their teams may thrive. They keep our Mission, vision, and Core Values at the center of everything they do.

What We Offer

• A fun workplace where you can be yourself and do awesome work!
• Free movies & food
• Paid time off
• Competitive pay
• Flexible scheduling
• Medical, dental, vision, FSA, HSA, and voluntary benefits are available for all full-time and part-time teammates

Core Role Responsibilities

• Model standards of behavior as defined by the company's Core Values, Code of Conduct, and Operational Guidelines
• Ensure effective communication inside each venue including daily pre-shifts, shift logs, and communicating any pertinent shift ongoings with a sense of urgency
• Assist in all areas of venue operations on shifts ensuring excellent execution of safety and operational protocols to create awesome guest and teammate experiences
• Help maintain standards of facility and equipment within the venue
• Reports back to GM with success and opportunities in operations model to continuously improve
• May assist in making decisions to impact shift alongside salaried manager
• Demonstrates continued development of self and hourly key leaders in their venue
• Responsible for adhering to and holding others consistently accountable to high performance and behavior standards

Qualifications

• Proven leadership and motivational skills along with being a positive role model.
• High School Diploma/GED or equivalent combination of education and experience
• Possesses strong skills in problem-solving, guest relations, and verbal and written communication, along with the ability to multi-task projects simultaneously
• Minimum of 6 months in venue
• Full-time availability including weekends and holidays
• Cross Trained in a minimum of two positions/stations

Physical Requirements

• Must be able to execute light lifting and transport items medium distances, up to 50 lbs
• Must be able to stand in one place for extended periods
• Operates POS entry using touchscreen devices
• Ability to move with caution and operate in a busy/sometimes loud environment
• Ability to climb stairs

Our Core Values: Do the Right Thing

• We strive to be a force of good in our company, in our industry and in the world.
• We stand up for our beliefs even when it is hard.
• We start from a place of kindness.

Foster Community

• We value what is unique about each other and celebrate our differences.
• We treat each other with respect, support each other's passions, and help each other grow.
• We welcome healthy debate but don't tolerate intolerance.
• We take this commitment outside our 4 walls, creating neighborhood theaters that are deeply tied to the local community.

Boldly Go

• Like the crew of the Starship Enterprise™, we seek out new experiences and pursue innovation in all of our work.
• We take risks and chart new territory.
• We learn from our mistakes and continuously improve.

Give a Sh!t

• We are passionate about creating awesome experiences.
• We obsess over every detail and take pride in our work because we know it makes all the difference to our guests and our teammates.
• Our pursuit of excellence drives us to do our best.