Lab IT Engineer

About the role

We're ALTEN Technology USA, an engineering company helping clients bring groundbreaking ideas to life-from advancing space exploration and life-saving medical devices to building autonomous electric vehicles. With 3,000+ experts across North America, we partner with leading companies in aerospace, medical devices, robotics, automotive, commercial vehicles, EVs, rail, and more.

As part of the global ALTEN Group-57,000+ engineers in 30 countries-we deliver across the entire product development cycle, from consulting to full project outsourcing.

When you join ALTEN Technology USA, you'll collaborate on some of the world's toughest engineering challenges, supported by mentorship, career growth opportunities, and comprehensive benefits. We take pride in fostering a culture where employees feel valued, supported, and inspired to grow.

We are seeking a highly motivated Lab Engineer to support pharmaceutical R&D laboratory operations. The ideal candidate should have strong experience with laboratory computer systems, LIMS configuration, and computerized system validation in a fast-paced environment.

Key Responsibilities

• Configure and support Laboratory Information Management Systems (LIMS).
• Manage data transfers and possess a good understanding of Laboratory Information Systems (LIS).
• Join laboratory computers to the domain and maintain knowledge of Active Directory (AD) groups and permissions.
• Maintain and update inventory records for laboratory equipment and computer systems.
• Administer user accounts and access management.
• Perform software upgrades, testing, and troubleshooting activities.
• Coordinate with equipment and software vendors for installation, maintenance, and issue resolution.
• Ensure compliance with ALCOA principles and support computerized system validation activities.
• Review equipment user manuals and prepare computer systems according to vendor specifications and requirements.
• Maintain documentation and support regulatory and quality requirements.
• Utilize ServiceNow for ticket management and support activities (preferred).

Qualifications

• Bachelor's degree in Information Technology, Computer Science, or similar field required.
• Hands-on experience supporting laboratory and computerized systems in a Vaccines R&D environment.
• Direct experience with LIMS configuration, LIS concepts, Active Directory, user management, and system administration.
• Knowledge of computerized system validation (CSV), ALCOA principles, and GxP requirements.
• Experience with software installation, upgrades, testing, and vendor coordination.
• Ability to read and interpret equipment manuals and configure systems accordingly.
• Strong communication skills and the ability to work effectively as part of a team.
• ServiceNow experience is a plus.

Work Environment

• This is a fully onsite position; remote work is not available.
• Candidates must be willing to travel between multiple sites as needed in Cambridge
• Parking is currently available at one location only and is not guaranteed as a permanent benefit for contingent staff. Two sites do not offer parking.
• The client environment is fast-paced, with a continuous workload requiring flexibility, mobility, and a proactive approach to supporting laboratory operations.
• Candidates should be comfortable moving around the facility and responding to changing priorities.

Salary: $90,000 - $110,000

• The actual salary offered is dependent on various factors including, but not limited to, location, the candidate's combination of job-related knowledge, qualifications, skills, education, training, and experience.
• Please beware of job seeker scams and see this important notice on our careers page for more information about our recruiting process.